Process Assistant, ICQA

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• Job Title: Process Assistant ( Proc)
• Location: Bangalore

• Summary:
• Associates who apply for this position should be available to work any shift. This position is open for multiple departments.

• Key Job Elements:
• - Support and work in the department as required
• - Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers
• - Providing coverage for Area Managers
• - Providing policy follow-up, attendance tracking (duties do not extend to discipline)
• - Tracking and reporting of ATS/labor hours
• - Assisting the floor as an associate resource, training associates and verifying SOP compliance
• - Ensuring successful area performance, through tracking, reporting and feedback of associate performance
• - Participating in Operational Excellence initiatives in some capacity
• - Filling in as needed with production duties
• - Fully understanding workflow and daily production goals
• - Reviewing and updating SOP as required
• - Assisting in keeping work area clean and organized
• - Identifying and addressing safety hazards within the work area
• - Coaching associates to work safely at all times
• - Participating in safety initiatives
• - Referring all job injuries immediately to area manager

Basic qualifications

• - 1+ years of Microsoft Office products and applications experience
• - High school or equivalent

Preferred qualifications

- 1+ years of Amazon Amnesty Floor Monitoring experience

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