Process Engineer

Process Engineer serves as a strategic partner to business leaders, shaping how the organization designs, governs, and scales its operations. This position leads complex, cross-functional transformation initiatives, and is accountable for ensuring that process design decisions align with long-term organizational strategy rather than isolated functional goals.

Working across business units, technology teams, and executive stakeholders, the Process Engineer leads the end-to-end lifecycle of process transformation. Applying Lean, Six Sigma, and systems-engineering methods, the Process Engineer translates this strategic work into measurable gains in cycle time, cost, quality, compliance, and operational capacity, ensuring that enterprise-level process strategy produces tangible, sustained business results.

Duties & Responsibilities

Process analysis : Lead end-to-end process analysis to identify bottlenecks, inefficiencies, and control gaps, using root-cause analysis, Lean, DMAIC, and value-stream mapping to design improved future-state processes.

Cross-functional facilitation : Facilitate complex process-mapping and stakeholder working sessions across functions, evaluating the interplay of people, process, technology, data, and risk.

Simplification before automation : Identify opportunities to simplify, standardize, or eliminate activities prior to introducing technology solutions.

Project leadership : Lead cross-functional improvement initiatives from discovery through implementation, defining scope, milestones, risks, and expected benefits.

Stakeholder partnership : Present data-driven recommendations to leadership, drive stakeholder alignment and change adoption, and coach Process Analysts and Consultants.

Measurement & governance : Establish KPIs, baselines, and benefit-realization metrics; build dashboards and scorecards; conduct post-implementation reviews; design governance and control structures.

Technology enablement : Partner with technology teams to define requirements, workflow design, and automation opportunities (RPA, AI, process mining) that support—not overcomplicate—optimized processes.

Implementation support : Support testing, adoption, and post-implementation validation of technology-enabled improvements.

Supervisory Responsibilities: This role does not have formal people leadership responsibilities but may provide guidance, mentorship, or subject matter expertise to others

Knowledge, Skills & Abilities

Advanced analytical and structured problem-solving capabilities.

Strong process-design and systems-thinking skills.

Ability to translate complex operational issues into scalable solutions.

Strong facilitation, stakeholder-management, and influencing capabilities.

Ability to lead complex initiatives with limited oversight.

Strong business acumen and understanding of downstream process impacts.

Ability to use data to develop recommendations and quantify benefits.

Ability to coach others in process-improvement practices.

Strong written, verbal, and executive presentation skills.

Education Level

Bachelor's Degree

Degree in Business, Engineering, Industrial Engineering, Information Systems, or related field

Years of Experience

7+ year of relevant experience in business process improvement, operational excellence, process engineering, business analysis, project delivery, or related fields.

Demonstrated experience leading complex, cross-functional process-improvement initiatives.

Combination of education and experience considered in lieu of degree.

Experience working in a regulated, financial-services, insurance, healthcare, technology, or other complex operational environment preferred.

Experience with process modeling, process mining, and/or analytical tools preferred.

Experience identifying and implementing automation, workflow, RPA, AI, or system-enhancement opportunities preferred.

License/Certification Preferred

Lean Six Sigma Green Belt

Practical experience with Lean, Six Sigma, continuous improvement, business process management, or quality-management methodologies.

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Additional Information

Work Environments

F&G believes in an employee-centric flexible environment, which is why we offer the ability for in-office, hybrid and remote work arrangements. During the hiring process, you'll work with your leader to decide what works best for your role.

F&G complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities, unless such accommodation would cause an undue hardship for F&G. If reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected].

Join our employee-centric hybrid work environment: F&G Careers

About F&G

Since 1959, Fidelity & Guaranty Life Insurance Company (F&G) has offered annuity and life insurance products to those who are seeking security in retirement and protection during life’s unexpected events.

As a national Top Workplace 1 , an Iowa Top Workplace 2 and a proud equal opportunity employer, F&G team members are empowered, collaborative, dynamic and authentic. We believe that by embracing these values, we will continue to build and strengthen the company while continuing to be a great place to work.

1 Top Workplaces USA 2022 – 2023

2 Des Moines Register Top Workplaces 2018 – 2022

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