Procurement Operations Specialist

At IBM Finance & Operations, we are the backbone of IBM's transformation driving efficiency, transparency, and smart decision-making across the business. Our teams provide the insight and discipline that guide strategy, ensure financial strength, and enable IBM to invest in innovation and growth. Working in Finance & Operations means combining analytical skills with collaboration and curiosity. You'll partner with colleagues across functions and geographies, using data, technology, and process excellence to create solutions that improve performance and deliver measurable impact. IBM offers continuous learning, career development, and a culture that values diverse perspectives. Join us and be part of a global team that keeps IBM moving forward, while building your own future in a dynamic and evolving environment. As a Procurement Operations Specialist, you will provide professional support for purchase order processing and carry out tactical sourcing activities. Your role involves negotiating with suppliers, setting up and maintaining relationships with IBM clients and suppliers, and ensuring compliance with IBM Procurement policies. Your primary responsibilities will include: · Manage supplier onboarding, registration, activation, and ongoing support across procurement systems. · Support suppliers with system access, electronic invoicing, documentation, and procurement requirements. · Validate supplier creation and change requests and coordinate updates with Vendor Master teams. · Maintain accurate supplier data and ensure compliance with company policies and controls. · Work with Procurement, Accounts Payable, Compliance, and business teams to resolve supplier issues. · Promote supplier use of Ariba and other self-service procurement tools. · Monitor onboarding progress, resolve escalations, and meet agreed SLAs. · Identify recurring issues and recommend process improvements or automation opportunities. · Bachelor’s degree in business, Supply Chain, Procurement, Finance, or a related field. · Typically possesses 0–4years of experience in Supplier Enablement, Vendor Management, Procurement Operations, Sourcing Support, or Procure-to-Pay operations. · Experience working in SLA-driven environments and supporting global stakeholders and suppliers. · Strong understanding of supplier onboarding, vendor master data, supplier lifecycle management, procurement controls, and compliance requirements. · Experience with Ariba, SAP, Coupa, ServiceNow, Oracle, or comparable procurement and case management platforms. · Strong supplier relationship and stakeholder management capabilities. · Excellent written and verbal communication, presentation, and training skills. · Analytical mindset with experience using operational reports, performance metrics, and root-cause analysis. · Experience contributing to process improvement, automation, or digital procurement initiatives. India Enterprise Operations Hybrid Professional Bangalore, IN Bangalore (0063) IBM India Private Limited Ariba Automation Finance Master Data Onboarding Presentations Procure-to-Pay Procurement ServiceNow Sourcing Stakeholder Management Training Vendor Management Coupa Oracle SAP Process Improvement Compliance Supply Chain Legal Case Management Verbal Communication Lifecycle Management Supplier Enablement