Product Analytics Senior/Lead [Delivery]

We are launching our delivery operations in Colombia and are looking for a Product Analytics Senior/Lead to become the first analytics hire in this domain and build the function.

This role goes far beyond traditional analytics: you will shape how the delivery business works end-to-end – from defining KPIs and building reporting to designing delivery mechanics, ambassador models, and optimisation strategies. You will have a direct impact on how the product operates in a new market, leveraging existing learnings from Mexico while adapting them to Colombia’s specifics.

What you’ll do:

Own end-to-end analytics for the Colombia Delivery product, driving decisions across operations, product, and strategy

Build the core operational analytics from scratch: define key metrics, set up tracking, and ensure reliable calculation and reporting

Design and launch operational reporting to provide full transparency over delivery performance, costs, and service levels

Develop and optimise delivery mechanics, including zoning, routing, and delivery flows

Define and implement the logic behind delivery zones and operational processes

Design and analyse ambassador funnel: hiring, onboarding, performance, and retention

Develop motivation systems for ambassadors and evaluate their effectiveness

Identify key specifics of the Colombian market in terms of delivery and workforce dynamics, and reflect them in product and operational decisions

Partner closely with business stakeholders, turning ambiguous problems into actionable solutions

Drive continuous improvements and optimisations across the delivery system

What makes you a great fit:

A mathematical or technical degree from a top-tier university (MSU, MIPT, HSE, MSTU, MEPhI, NSE, etc.)

Expert knowledge of mathematical statistics, probability theory, and systematic thinking

Advanced SQL and Python

Hands-on experience with Tableau, Superset, or similar BI tools to translate data into actionable insights

Ability to understand business objectives and transfer them into technical analytical tasks

Experience in building processes and scaling them in fast-paced environments

English proficiency (B1+) for effective collaboration within our international community

Our ways of working:

Innovative Spirit: a team from the best technical universities

Honest Feedback: valuing open, transparent communication

Supportive Team: a strong, collaborative community

Celebrating Achievements: recognising our wins together

High-Tech Environment: a team full of smart and revolutionary people who dare to challenge the status quo of incumbent finances

Our benefits:

Relocation support to Colombia (Bogotá) with full visa & permit support to the employee and family

Flexible work from our office

Healthcare Coverage

Education Budget: Language lessons, professional training and certifications

Wellness Budget: Mental health and fitness activity reimbursements

Vacation policy: 20 working days of annual leave and paid sick leave