Product & Delivery Lead - Human Capital

COMPANY OVERVIEW

KKR is a leading global investment firm that offers alternative asset management as well as capital markets and insurance solutions. KKR aims to generate attractive investment returns by following a patient and disciplined investment approach, employing world-class people, and supporting growth in its portfolio companies and communities. KKR sponsors investment funds that invest in private equity, credit and real assets and has strategic partners that manage hedge funds. KKR’s insurance subsidiaries offer retirement, life and reinsurance products under the management of Global Atlantic Financial Group. References to KKR’s investments may include the activities of its sponsored funds and insurance subsidiaries.

TEAM OVERVIEW

KKR's Technology team is responsible for building and supporting the firm's technological foundation including a globally distributed infrastructure, information security, and the application and data platforms. The team drives a culture of technology excellence across the firm through efficient workflow automation, democratization of data through modern data and collaboration platforms, and more recently through research and development of Generative AI based tools and services. Technology is regarded as a key business enabler at KKR and is an important accelerator to drive towards global scale creation and business process transformation. The Technology team consists of highly technical and business-centric technologists with the ability to form strong partnerships across all of our businesses. Our dedicated Product & Delivery function drives execution discipline across multiple technology teams with a goal to consistently deliver excellence serving our business needs. The Product & Delivery leads are responsible for defining the technology strategy, understanding the required capabilities, and delivering on the technology priorities for the business areas and functions they are partnered with.

POSITION SUMMARY

We are seeking a Tech Product & Delivery Lead for Human Capital to own the end-to-end strategy, roadmap, and delivery of technology solutions that power KKR's people experience — from talent acquisition and onboarding through the full employee lifecycle, performance management, compensation, learning and development, and human capital operations. Partnering closely with the Chief Human Capital Officer and the broader Human Capital leadership team — as well as our Human Capital Engineering team — this leader will shape the multi-year vision for HC technology, build and lead a team of product managers and delivery leads, and personally drive the most complex, highest-impact programs across the portfolio. The role acts as the senior bridge between Human Capital stakeholders and engineering, ensuring deep understanding of business priorities to drive the right prioritization, modernization, and AI-enabled transformation of how KKR attracts, develops, rewards, and retains its people globally.

RESPONSIBILITIES

Technology Strategy & Roadmap

Define and own the multi-year technology strategy and roadmap for the end-to-end Human Capital technology stack – spanning talent acquisition, onboarding, core HR / employee lifecycle, performance management, compensation, learning and development, training, and human capital operations – ensuring alignment with the firm's people strategy and business priorities

Drive prioritization and governance of the HC technology portfolio, balancing near-term operational needs (annual cycles such as performance, comp, and open enrollment) with long-term platform modernization aligned to the CHCO's and Human Capital leadership team's vision

Stay current on emerging trends across HC technology, talent intelligence, skills platforms, people analytics, and AI-driven HC solutions – bringing innovation into the roadmap and shaping the perspective of Human Capital leadership on where to invest

Stakeholder Partnership & Requirements Management

Partner with the Chief Human Capital Officer, HC Business Partners, Talent Acquisition, Total Rewards, Talent Management, Learning & Development, People Analytics, HC Operations, DEI, and Employee Relations teams to understand business requirements and translate complex people processes into practical, scalable technology solutions

Collaborate closely with engineering leads to design scalable, secure, and efficient solutions supporting the full employee journey (e.g., recruiting and candidate experience, onboarding, position management, performance and goals, compensation planning, learning and certifications, succession, and case management)

Serve as the senior technology partner to the Human Capital function, facilitating cross-functional collaboration across HC, Finance, Legal, Compliance, and Technology, and building deep partnerships with business leaders globally

Technology Lifecycle & Delivery

Lead a team of product managers and delivery leads, setting standards for discovery, requirements management, delivery cadence, and adoption across the Human Capital technology portfolio

Oversee end-to-end product lifecycle for all HC platforms – including requirements gathering, vendor selection, solution design, configuration, testing, rollout, change management, adoption, and continuous improvement

Drive the development and implementation of platforms supporting the full employee lifecycle, including Core HCM and position management, Applicant Tracking and recruiting, Onboarding, Performance and Goals, Compensation and Total Rewards, Learning Management and training, Succession and Talent Reviews, Employee Engagement and Listening, People Analytics, and HR Service Delivery / case management

Ensure HC technology solutions deliver an integrated, modern employee experience, with workflow automation, manager and employee self-service, and real-time insights into workforce, talent, and people operations metrics

Own delivery accountability for the portfolio – including budget, vendor relationships, SOWs, milestones, risks, and stakeholder communication

Technology Innovation & Transformation

Champion the modernization and automation of the Human Capital technology stack, including cloud-native architecture, a consolidated people data platform, modern integration patterns, and the application of advanced analytics and AI/ML to talent, performance, comp, and learning use cases

Evaluate and integrate best-of-breed HC technology solutions (e.g., core HCM, ATS, performance, comp planning, LMS / LXP, engagement, talent intelligence, and HR service delivery platforms) as needed to enhance capabilities

Lead the responsible adoption of AI-enabled capabilities across the employee lifecycle – for example, in candidate sourcing and screening, internal mobility, skills inference, performance and feedback summarization, personalized learning, and HCR knowledge management – with appropriate governance and human oversight

Drive adoption of new solutions and embed them into the day-to-day workflows of managers, employees, and the HC function, ensuring measurable impact and a best-in-class user experience

Governance, Compliance & Risk Management

Ensure all Human Capital technology platforms meet global regulatory expectations, employment law, data privacy (e.g., GDPR, CCPA), and internal governance standards specific to people data and sensitive HCR processes

Partner with Legal, Compliance, Information Security, and HC Operations to align solutions with enterprise risk management frameworks and to operationalize controls across the people data lifecycle

Implement controls, access models, and risk mitigation protocols aligned with enterprise technology policies, with particular attention to confidentiality of compensation, performance, and employee relations data

Performance Monitoring & Continuous Improvement

Monitor adoption and performance of deployed HC platforms, leve