Product Designer — AI UX / Product Experience

Vapi (/ˈVɑːpi/):

Voice AI that resolves, not transfers

Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life

Trusted by 1 million developers building the future of voice agents

Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised

Try talking to Vapi now!

Product Designer — AI UX / Product Experience

Location: SF (hybrid Tuesday-Thursday)

• About Vapi (/ˈVɑːpi/):
• We're creating the shift to voice as humanity's default interface.
• We're the most configurable platform for deploying voice agents.
• We've grown to over 1M developers, adding thousands every day.
• Try talking to Vapi now!

Why We're Hiring This Role

We're building the next generation of AI product experiences and need someone who shapes product direction, not just executes on it. We want a designer who can help us see problems in new ways, raise the quality of our thinking, and create clear, high-leverage product experiences in a fast-moving AI environment.

What You'll Do

• 30 Day:
• Go deep on our complex, technical workflows. Understand the product surface end to end and how customers actually use it.

• 60 Day:
• Own an ambiguous problem area outright. Partner closely with engineering and product to turn it into a clear direction, and ship high-quality work quickly and iteratively.

• 90 Day:
• Contribute novel ideas and patterns that help define how AI-native workflows should work in practice. Be a voice that raises the level of the team, not just execution capacity.

Who You Are

5+ years experience: Exceptional candidates with less considered case by case

Exceptional taste: You bring product and design judgment, not just solid execution; strong fundamentals and a modern design sensibility

AI-Forward: You design with and around AI-augmented workflows, not just for AI products

A rigorous thinker: You frame ambiguous problems clearly and ask sharp questions before jumping to solutions

A systems thinker: With range, not at the expense of creativity and product insight

B2B / enterprise background: You've designed for enterprise or B2B products, not legacy enterprise software (think Linear or Vercel, not Salesforce, Workday, or Microsoft)

Comfortable with complexity: You're at home designing highly technical products and workflows

Fluent in AI: You have up-to-date intuition for AI products, tooling, and workflow design

Provably original: Your work has introduced new ideas, patterns, or ways of thinking to a team

Fast in fast-moving environments: You've designed and shipped inside iterative, high-velocity product orgs

Strong Candidates May Also Have:

Experience at companies known for distinctive product craft or novel UX patterns (Linear, Vercel, and similar next-gen AI product companies)

Experience designing AI-native, workflow-heavy, or developer-facing products

A track record of shipping in ambiguous, high-ownership environments

A portfolio that shows both strong thinking and real execution

Technical fluency, whether from a CS background, building your own tools, or years on developer-facing products

Not A Fit If:

Primarily a mobile or consumer designer with no pull toward complex B2B

Bootcamp-only design background with no broader technical grounding

No prior tech industry experience

How We'll Evaluate This Role

How you think through ambiguous problems

Whether you bring genuinely new perspectives

Whether you can translate insight into shipped product quality

Whether your work raises the bar for the team

Why Vapi

Generational impact: Build the human interface for every business

Ownership culture: 70% of the company are previous founders

Kind team: The founders, Jordan and Nikhil, are Canadians

Tier-1 Investors: Peak XV, Kleiner Perkins, Bessemer, M12, YC

What We Offer

Real stake: We offer a competitive salary and excellent equity ownership

Comprehensive health coverage: medical, dental, and vision plans

Team love: We love hanging out, and we do quarterly off-sites

Flexible time off: Take what you need

More: Catered meals, transportation, gym, and a $10k annual L&D budget