Product Enablement Specialist

About Bobyard

Construction is a trillion-dollar industry, but still runs on outdated software

Biggest bottleneck: cost estimating — takeoffs are still manual, slow, and error-prone

Lean team backed by 8VC, Primary, and Pear, building next-gen software for the built world

What you'll do

Build our Knowledge Center and LMS — Looms, guides, and articles that preempt questions

Own Intercom — respond to questions, troubleshoot fast, close the loop with empathy

Scale support with systems — kill repetitive work with automations, templates, and AI

Close the feedback loop — partner with Product/Engineering to log bugs and track fixes

Enable GTM — support Sales and CS with demos, feature deep dives, competitive insights

Know our users cold — deep expertise in the platform and how estimators/landscape pros get value

What we're looking for

2+ years in a customer-facing role (Support, Enablement, or Success preferred)

Excellent written and verbal communicator, no jargon

Proficient with Intercom (or similar), documentation/LMS tools, and Loom

Comfortable in a fast-paced startup where processes are still being built

Why Bobyard

Join a fast-growing AI startup transforming construction estimating

Report to Head of Post-Sales; work closely with Engineering and Product

Clear growth path into CSM or CS Operations

In-person, San Francisco

Compensation

$80k–$100k base + equity, full-time

Comp Philosophy

We are proud to offer competitive, top-of-market compensation because we want to celebrate the dedicated people who ship amazing work and drive our success. Our individual compensation is thoughtfully tailored based on your role, experience, and contributions, alongside performance-based rewards.