Product Manager, Customer Strategy Department - Platform Strategy Supervisory Department (PFSD)

Job Description:

• Business Overview
• Rakuten Group is headquartered in Japan and serves approximately 100 million domestic customers and 2 billion customers across 30 countries worldwide. We provide more than 70 services across various fields including e-commerce, payment services, financial services, telecommunications, media, and sports.

• Department Overview
• Rakuten Group Co., Ltd. currently provides more than 70 services and has a membership system with more than 100 million members.
• The Customer Strategy Department supports a wide variety of services across the board.

• Position:
• Why We Hire
• As a product manager in customer strategy supervisory department, you will work on enhancement for Rakuten Ecosystem experience through the various products/programs/functions.

• Position Details
• Lead the product strategy, planning, development and growth hack for those products.

• - PointClub
• - myRakuten
• - Group Common function for membership
• - New product.

• Tasks are
• - Plan the product strategy based on ecosystem experience strategy
• - Manage the product KPI, Marketing, User experience
• - Growth hack
• - Planning new functions
• - Direction of development
• - Project management

• Mandatory Qualifications:
• - Commitment for the result and planning experience strategy
• - Logical thinking, Issue solving, communication skill
• - Take responsibility to the action with analysis of data and hypothesis
• - Experience of Web master, Web product manager, Creative Director
• - Knowledge for Web standard and Web creation work flow
• - Knowledge for Web usability and accessibility
• - Knowledge for Web front end technology

• Desired Qualifications:
• - Experience to achieve successful product launch or improvement with cross-functional team including developer and marketing PIC.
• - Experience of leading successful product / service development in agile / lean product development program.
• - Person who has self start-up mind and lead the project while demonstrating the your own expertises.
• - Experiences and knowledge about marketing / statistical analysis / ergonomics / access analysis / usability studies are plus.
• - Experience of new website start up project
• - Experience of website rewnewal
• - Experience of projects about SEO, LPO, SM
• - Experience and knowledge of creating smart phone web/App
• - Experience and knowledge of server side program(Apache, JAVA, PHP, framework)
• - Experience of management and team building
• - Experience of nurturing staff, hosting workshop or learning session

#creative #jobcategory03 #productmanager #jobsubcategory20 #operationdiv #organization08

Languages:

English (Overall - 2 - Intermediate), Japanese (Overall - 4 - Fluent)