Product Manager, Tourism

Description

At TTC, we are enriching lives by connecting people and places. For over 100 years, we have been bringing the world closer together by crafting journeys that create lasting memories, lifelong friendships and meaningful cultural connections. Across more than 70 countries and our award-winning brands, we design and deliver travel experiences that go beyond sightseeing and change perspectives.

Behind every unforgettable journey is a passionate team making it happen. That is where you come in.

OUR VALUES

Everything we do is guided by our five shared commitments:

• •Value Every Voice - We put people first.
• •Act with Integrity - We do what’s right.
• •Explore Beyond Boundaries - We’re driven by curiosity.
• •Own the Outcome - We take responsibility for our decisions.
• •Succeed Together - We’ve got each other’s backs.

ABOUT THE ROLE

We are looking for an experienced and commercially minded Product Manager, Tourism to lead supplier sourcing, contracting and relationship management across Costa Rica.

Based in San José, Costa Rica, you will play a key role in securing competitive agreements with hotels, transportation providers and Destination Management Companies (DMCs), supporting multiple travel brands across our global portfolio.

This is an opportunity to combine deep knowledge of Costa Rica's tourism landscape with strong commercial and negotiation skills, helping shape travel products while building supplier partnerships that deliver quality, value and exceptional guest experiences.

WHAT YOU WILL DO

• •Source, negotiate and manage supplier contracts with hotels, transportation providers and DMCs across key Costa Rican destinations.
• •Lead annual rate negotiations, securing competitive pricing, favorable terms and opportunities that support commercial and margin objectives.
• •Build and maintain strong supplier partnerships while identifying and onboarding new suppliers and experiences.
• •Manage contracting requirements across multiple brands and product tiers, from Youth to Luxury.
• •Monitor Costa Rican market trends, competitor pricing and emerging opportunities to inform contracting and product strategy.
• •Work closely with product, operations, sales finance, legal and marketing teams to support product development and implementation.
• •Manage supplier performance and help resolve service issues to maintain quality standards and guest satisfaction.
• •Ensure supplier agreements meet applicable company, legal, compliance and sustainability requirements.

Requirements

ABOUT YOU

Essential:

• •At least 3 years of contracting, procurement or product management experience within the travel or hospitality industry in Costa Rica.
• •Proven experience negotiating supplier contracts within Costa Rica.
• •Strong knowledge of Costa Rica's hotel, transportation and ground services landscape, including pricing structures and market dynamics.
• •Strong commercial judgment with analytical and financial acumen.
• •Excellent supplier negotiation, communication and relationship management skills.
• •Fluent in both English and Spanish, spoken and written.
• •Comfortable working collaboratively across multiple teams, brands and stakeholders.
• •Able and willing to travel extensively throughout Costa Rica, with occasional travel to Costa Mesa, California.

Preferred:

Hotel sales experience.

Other:

• •Location: San Jose, Costa Rica, Hybrid.
• •International Travel: Extensively throughout Costa Rica, with occasional travel to Costa Mesa, California.

APPLY NOW

If you know Costa Rica's tourism landscape, enjoy building strong supplier partnerships and have the commercial mindset to negotiate great outcomes, we'd love to hear from you.

Join TTC and help shape travel experiences that connect people and places across Costa Rica.

Accepting applications through November 5, 2026. We may close this vacancy early if we receive a high volume of suitable applications, so we encourage you to apply as soon as possible.