Product Mgr II - Gen

Job Summary: The Product Manager II will own one or more product features and lead project execution. He/she will own product development plans and represent their feature(s) within the cross-functional team proposing new feature ideas that address a customer pain point or need based on his/her deep and first hand understanding of the customer. He/she will prioritize and communicate production customer issues and defects based on relevant data for timely resolution and also lead the demo to key stakeholders at program milestones.

Responsibilities:

• Customer Focus
• •Interacts frequently with customers, and generates customer requirements.
• •Anticipates customer needs and prioritizes those for the organization.
• •Understands how his/her role impacts customer satisfaction.
• •Analyzes and interprets what is happening in the market, driven by the latest news/incidents, particularly competitive announcements and events.
• •Predicts short term market changes and implications on the product.
• •Continuously aims to meet customer expectations without compromising the commercial viability of the product.

• Data-Driven Decision-Making & Analysis
• •Actively gathers data from multiple sources (customer, market analysis, sales and revenue, etc.) to drive solutions to business problems and issues of consequence to the company.
• •Demonstrates the ability to make trade off decisions between potential product capabilities.
• •Evaluates product hypotheses in a quantitative manner, including AB testing for interactive products.
• •Effectively manages day-to-day issues and problems without intervention.
• •Generates new ideas by analyzing product data for insights.

• Go to Market & Product Marketing Lifecycle
• •Supports the go to market strategy with good communication of customer requirements and timelines to stakeholders.
• •Assists on launch plans through coordinated development with external customer facing teams such as marketing and sales.
• •Answers sales and customer questions regarding feature function, pricing, packaging, value proposition and competition.
• •Offers Train-the-Trainer sessions in support of operations for market rollout.
• •Assists on collateral for sales demonstrations and customer events.
• •Outlines key milestones, outcomes and deliverables during go-to-market and product strategy planning.

• Product Delivery & Development Lifecycle
• •Solves customer issues with product features that achieve business goals and metrics.
• •Has a deep understanding of his/her feature area and develops prototypes.
• •Participates in product discovery, according to defined process, for new product development.
• •Manages portions of the product lifecycle.
• •Is familiar with SDLCs as identified by management e.g. agile processes.

• Strategy & Commercial Acumen
• •Determines strategic product vision and priorities for a feature area, and shapes/champions future product direction.
• •Independently uses information derived from competitive analysis to drive product direction and strategy.
• •Understands, formulates and budgets the operating costs required to deliver the revenues.
• •Creates product development plans including opportunity assessment and business case.

• Technical Skills
• •Considers high-level technical approaches to use when prioritizing functionality.
• •Is proficient in various technologies to assist day-to-day tasks (Excel, Balsamiq, Tableau, Python, SQL, etc.)
• •Has a firm grasp of data and technical architecture principles and best practices.

Competencies:

• Personal Capability
• Practices Self-Development
• •Continually develops depth and breadth in key competencies
• •Takes concrete actions relating to feedback to improve performance
• •Actively seeks feedback from others
• •Understands own strengths and weaknesses and looks for opportunities to build on both

• Solves Problems and Analyzes Issues
• •Is able to ask effective questions and collect facts from multiple sources in order to solve problems
• •Is able to effectively identify and analyze problems and propose solutions
• •Effectively manages day-to-day issues and problems without intervention

• Innovates
• •“Brainstorms“ with others to look for different approaches to current process and tasks
• •Looks for opportunities to develop new ideas or thinking within own role
• •Experiments with new ideas as part of role

• Interpersonal Skills
• Communicates Powerfully and Prolifically
• •Demonstrates effective conversational skills, including active listening and questioning
• •Shares information relevant to own role
• •Participates in team presentations

• Collaboration and Teamwork
• •Encourages co-operation between all members of the team
• •Seeks team members’ input and expertise; facilitates open and interactive discussion of matters affecting the team
• •Helps people to resolve conflict
• •Identifies and removes barriers to team performance
• •Identifies ways for further collaboration across teams

• Builds Relationships
• •Establishes rapport with others on the team and across teams
• •Works effectively with others to get work done
• •Treats all individuals with respect
• •Handles difficult situations, minimizing conflict
• •Inspires and motivates others to high performance
• •Brings enthusiasm to the team
• •Gets to know others in the team and what is important to them
• •Observes behaviours and models self after the others
• •Leads by example by performing at high levels

• Develops Others
• •Shares own specialist skills and knowledge with other members of the team
• •Acts as a buddy to new individuals on a team
• •Looks for opportunities to provide feedback to others

• Focus On Results
• Drives for Results
• •Works hard to achieve objectives
• •Stays focused on key commitments
• •Works with others to achieve joint goals
• •Looks to overcome obstacles or barriers to performing

Experience (US Only) and Education

Suggested Minimum Years of PM Experience: 4-6 years

• Critical Experiences:
• •Recognized as full owner of a product or multiple features
• •Identified, led and released changes or enhancements that improved customer in satisfaction and/or commercial impact.
• •Demonstration of thorough product development knowledge, include the ability to develop related business cases, content and product plans.
• •Successful participation in customer engagements.

Education to Qualify: Bachelors or Masters degree in a technical subject (Computer Science or Engineering discipline) is preferred, but not essential.



U.S. National Base Pay Range: $95,300 - $158,800. Geographic differentials may apply in some locations to better reflect local market rates.

Base Pay Range for CO is $95,300 - $158,800. Base Pay Range for IL is $100,100 - $166,800. Base Pay Range for Chicago, IL is $104,800 - $174,700. Base Pay Range for MD is $100,100 - $166,800. Base Pay Range for NY is $104,800 - $174,700. Base Pay Range for New York City is $114,300 - $190,500. Base Pay Range for Rochester, NY is $95,300 - $158,800. Base Pay Range for OH is $90,500 - $150,900. Base Pay Range for NJ is $112,574- $179,826.


This job is eligible for an annual incentive bonus.





Application deadline is 11/23/2026.

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