Product Sales Advisor - Crown Auto Group

Crown Auto Group is a Winnipeg-based, family-owned organization built on integrity, teamwork, and strong relationships. We are proud to be recognized as one of Canada's Best Managed Companies and an Aon Hewitt Best Employer - Platinum Level. As one of Manitoba's largest and fastest-growing automotive groups, we have been driving excellence in the Winnipeg market for over 40 years, representing some of the world's leading import automotive brands.

We are currently seeking enthusiastic, customer-focused, and driven Product Sales Advisors to join our high-performing sales teams. This is an exciting opportunity for individuals who enjoy building relationships, are passionate about vehicles and technology, and thrive on delivering exceptional customer experiences.

At Crown Auto Group, we invest in our people. We provide the tools, training, and support needed to build a successful and rewarding career in automotive sales.

What We Offer

Competitive performance-based compensation with unlimited earning potential

Comprehensive onboarding and training program

Manufacturer and brand-specific online training

Ongoing coaching, mentorship, and professional development

Supportive and collaborative team environment

Career advancement opportunities within one of Manitoba's largest automotive groups

Additional Employee Perks

Comprehensive benefits package including extended health, dental, vision, and massage therapy reimbursement

Employee and Family Assistance Program (EFAP)

Discounted fitness memberships

Associate Referral Bonus Program

Career advancement opportunities, with many leadership positions filled from within

Access to Perkopolis, Canada's leading employee discount and rewards program

As a Product Sales Advisor, you will serve as a product expert and trusted advisor, guiding customers through every step of their vehicle purchase journey. Your role is to understand each customer's unique needs, educate them on vehicle features and technology, and help them select the right vehicle and ownership solution.

From initial inquiry to vehicle delivery, you will create a seamless and exceptional customer experience while building long-term relationships that contribute to customer loyalty and dealership success.

Following our comprehensive training program, you will gain the skills and confidence to leverage industry-leading technology, manage customer relationships, and become a knowledgeable ambassador for our brands.

Key Responsibilities

Deliver an exceptional customer experience from initial contact through vehicle delivery and follow-up

Develop and maintain strong relationships with customers by understanding their needs and providing personalized recommendations

Generate and respond to customer inquiries through phone, email, text, and online channels

Schedule and conduct customer appointments, vehicle presentations, and consultations

Present vehicle features, benefits, safety systems, and technology with confidence and enthusiasm

Engage customers through test drives and video walkarounds

Reach out to personal networks and dealership databases to generate sales opportunities

Coordinate vehicle deliveries and ensure vehicles are prepared for customer pickup

Demonstrate vehicle technology, connectivity features, and ownership benefits during delivery

Collaborate with Sales, Finance, and Service teams to ensure a seamless customer experience

Utilize CRM and dealership technology systems to document and manage customer interactions

Qualifications

Valid Class 5 Driver's License

Strong customer service and relationship-building skills

Excellent communication and interpersonal abilities

Professional, positive, and team-oriented attitude

Ability to learn new products, vehicle technology, and sales processes

Strong organizational and time management skills

Self-motivated with a desire to achieve and exceed goals

You are:

Passionate about helping customers make informed decisions

A strong communicator who enjoys building meaningful relationships

Motivated by achieving goals and delivering outstanding results

Excited about automotive products, innovation, and technology

Professional, energetic, and customer-focused

Committed to continuous learning and personal growth

Crown Auto Group is an Equal Opportunity Employer! We welcome applications from people of all backgrounds, experiences, and perspectives. Crown Auto Group is committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility legislation. Reasonable accommodations are available throughout the recruitment and selection process and will be provided upon request.