Merchology
Production Lead
Mechanicsburg, PA
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hirly's read of this role
- Seniority
- Lead / management
- Country
- US
- Work mode
- On-site / unstated
- First seen by hirly
- 26 Sept 2026
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the posting
Description
At Merchology, we are more than a company. We’re a company with meaning.
{Mur-chol- uh -jee | The science of company merch; the skill of creating and delivering custom-branded apparel and corporate gifts around the world.}
Merchology is a leading eCommerce retailer in B2B sales of co-branded merchandise including apparel, headwear, drinkware, gifts, and accessories. We are family-owned, people-powered, and we are adding to our #MerchTeam at our facility in Plymouth. Come see why we are a three-time Star Tribune Top Workplaces award winner!
Merchology is in pursuit of a Production Lead to join their Manufacturing team! This person specializes in making sure quality products are produced, labor is efficient, and products are delivered on time. Join a fast-growing team with opportunities for advancement
PRIMARY RESPONSIBILITIES
A successful Job Title will:
- Understand equipment and processes to troubleshoot order issues.
- Ensure training needs are met and hold employees accountable to documented processes. Train new associates within the department.
- Communicate within and across departments to gather information needed to make decisions.
- Troubleshoot problems with equipment or processes to resolve issues.
- Develop members of the production team to ensure seamless coverage and warehouse operation at all times.
- Identify problems, develop solutions, and implement change to make us better.
- Inspire, influence, and guide others to participate in common goals.
- Effectively delegate and empower others to manage increasing workload as needed.
- Assure staff scheduling is sufficient to meet business needs, including providing direction to off-shift Supervisors/Leads
- Ensure quality decoration of product through QC inspection.
- Take ownership and accountability for all safety and quality incidents within your area of responsibility.
Requirements
- Ability to stand for 7-9 hours per day
- A minimum of 12 months related experience
- Detail oriented, organized, and accurate
- Positive attitude and team leader
- Intermediate skills and knowledge
- Excellent vision and fine motor skills to work with detailed product, small parts machinery, and fine threads
- Ability to identify colors and shades
- Ability to lift up to 40 pounds repeatedly
- Ability to read and understand English
- Excellent employee relations skills to lead in a team setting.
- Positive employee relations with all other staff.
- Excellent ability to make decisions.
- Ability to work in a warm environment (certain times of year)
WHAT WE OFFER
In addition to an outstanding creative culture, authentically nice people, and interesting work, we have:
- Generous PTO (18 days per year)
- 8 company-paid holidays
- Hybrid work schedule for select departments
- 40 hours of paid volunteer time
- 401(k) with match
- Medical and dental insurance options, FSA, and HSA (with company HSA match), Critical Illness and Hospital Indemnity, Short- and Long-Term disability insurance options
- Company-paid life insurance
- Company-sponsored social events
- Premium brand partner discounts
- Employee-led Committees
LOCATION
- 5045 Ritter Road, Mechanicsburg, PA 17055
- Onsite role located at our production facility
AVAILABLE SHIFTS
1st Shift: Monday to Friday 6 am - 2:30 PM
INDUSTRY
Business to Business eCommerce and Apparel
Merchology is an equal opportunity employer and certified Disability-owned Business Enterprise. We celebrate diversity and are committed to a workplace where personal and professional growth are achieved through inclusion. If you require disability resources to submit your application, please email [email protected] for assistance.
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