CREATIVE WERKS LLC
Production Process Lead
Elk Grove Village, IL
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hirly's read of this role
- Seniority
- Lead / management
- Country
- US
- Work mode
- On-site / unstated
- First seen by hirly
- 26 Sept 2026
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the posting
Description
Job Summary:
The Process Lead is responsible for improving and standardizing production performance through a positive, safety, efficient, and quality-focused work environment. The Process Lead is responsible for the assigned lines and Zone’s process analysis and optimization, including but not limited to: downtime, mechanical failures, operator and crew skills, quality issues, and scrap through project management. The Process Lead will make necessary operational improvements across all three shifts while maintaining a safe workspace.
Responsibilities of the Position:
Employee Safety
- Communicate safety as the number one priority for employees by encouraging safe work practices and immediately addressing safety concern
- Observe and implement safety corrections on assigned lines
- Train employees to work in safe manner
Production Efficiency
- Responsible for the assigned line(s) budgeted performance
- Maintain and publishing OEE and line performance metrics
- Maintain White Boards displaying KPI metrics at the line, including downtime paretos
- Trend and report analysis of performance
- Identify opportunities for improvement and take ownership of actions
- Responsible for reporting and documenting any changes made to the machines (based on item running) that have proven to improve efficiency
- Maintain and publish an active action register of tasks to meet KPIs, with priorities, owners, due dates, etc.
- Follow up with responsible parties to complete assigned tasks
- Escalate to management if tasks are incomplete by the due date
- Create Standard Operating Procedures (SOPs) with Dozuki software
- Review and train SOPs with responsible work (Production, Maintenance, etc.)
- Analyze scrap and create actionable tasks to meet annual KPIs
- Capture and analyze data to optimize and standardize machine setup, including but not limited to recipes, best practices, and material changes
Production Duties
- Support a clean production floor with equipment, pallets, and personnel in proper positions
- Monitor and revise 6S areas
- Monitor scrap and overfill
- Track and audit machine settings / speeds
- Participate in site DMS meetings
- Primarily work their scheduled shifts but will come in early or stay late as needed to support all shifts, including some work on weekends as needed
- Responsible for selecting and training production team on all three shifts to ensure world class performance
- Be available to communicate with and support all shifts throughout the day as necessary
Collaboration with other Departments
- Work together with personnel in various operations departments to ensure the production floor runs safely and efficiently
- Maintenance
- Responsible for ensuring that the lines are in perfect mechanical condition
- Enter maintenance work orders for any mechanical issues
- Follow up and escalate with management if maintenance work orders are not completed to satisfaction
- Suggest changes to the PM plan to maintenance management to decrease mechanical breakdowns
- Responsible for coordinating and partnering with maintenance on setting up the machine
- Quality
- Responsible for all quality related issues on the lines
- Responsible for root cause analysis (within one week of incident)
- State corrective actions to prevent condition in the future (within one week of incident)
- Changing written process procedures to permanently prevent future incidents (within one week of incident)
Employee Management
- Maintain a positive work environment to ensure creative werks is the employer of choice for all employees
- Supervise activities of team leaders/operators and line workers and report issues to supervisors
- Continually coach and train team leaders and operators and line workers in new procedures and skills
- Report disciplinary issues with employees to Production Supervisor
Perform other duties as assigned by Management
Requirements
Knowledge/Skills/Abilities:
- Basic math/mechanical aptitude
- Basic statistical analysis and problem-solving skills required
- Knowledge of Lean Manufacturing and/or Six Sigma
- Ability to communicate effectively at all levels, in writing and verbally
- Ability to prioritize and organize workload
- Bilingual (English and Spanish) preferred but not required
Education and Experience:
- High school diploma, GED with 4 years experience, or Bachelors degree preferred
- Demonstrated experience in data analysis, problem solving, Six Sigma, or Lean Manufacturing preferred
Working Conditions:
- Ability to work between an office setting and warehouse environment with temperature range of 55 – 80 degrees
- This position may required the employee to work weekends or shifts other than their own to meet the needs of the business
Physical Requirements:
- Operate standard office equipment
- Reach with hands and arms
- Lift up to 49 pounds
- Stand and/or walk for up to 8 hours a day
- Frequently push, pull, squat, bend, and reach, all with or without reasonable accommodation
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