Program Analyst

Summary

This staff role in the Veteran and Family Member Programs Program Management Office (VFMP PMO), within the Office of Integrated Veteran Care (IVC), Veterans Health Administration (VHA), serves as a Project Coordinator responsible for supporting and monitoring multiple projects. The position assists with developing methodologies, identifying tasks, scheduling, and allocating resources to ensure programs are efficient, cost-effective, and compliant with regulations.

Duties

Major Duties: Analyze and evaluate the effectiveness of operations, policies, processes and procedures in order to provide improved and cost-effective changes or solutions. Manages the scope and schedule of all assigned projects. Plans and conducts studies/projects, analyzes findings and makes recommendations on operating programs. Presents briefings to leadership on recommended changes in order to gain leadership's understanding and acceptance of findings and recommendations. Serves as product owner on assigned VFMP projects, making determinations on behalf of business representatives on project backlogs, requirements prioritization, sprint reviews and other project activities. Evaluates, advises, and provides recommended courses of action to leadership on the organization, methods, and procedures for strategic and operational decision making. Identifies and analyzes data required for use in managing and developing new or modified administrative program policies, regulations, goals, or objectives. Collaborates with variety of teams on reporting and data needs. Identifies the needs of the department, prioritizing system fixes and enhancement requests based on stakeholder input. Serves as point of contact between the Business and OI&T and other project team members. Participates in testing system fixes and enhancements, and conducts user acceptance testing. Work Schedule: Monday - Friday, 8 hour tour between 7:30 a.m. - 4:00 p.m. Compressed/Flexible: May be available Telework: The Program Analystis position may be authorized for Ad-hoc telework. Ad-hoc Telework eligibility will be discussed during the interview process. Virtual: This position may be authorized for Virtual Work. Virtual Work eligibility is for current VA employees that are already subject to the return to the in-person work mandate in their current position. Definition of Virtual Work: Employee works outside of original hiring duty station at a VA-owned or leased space. Return to Office (RTO): RTO mandates are in effect and selectees will be required to report to in-person work unless they are approved for an exception or an exemption. Any approval for an RTO exception, exemption, or extension will happen after a conditional job offer, but before a final job offer. Position Description/PD#: /PD61618A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/19/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Experience applying regulations, policies, and operational procedures governing federal health or benefit programs. Experience using project management principles and process improvement best practices. Experience presenting conclusions and recommendations to management based on analysis and evaluation. Experience communicating effectively, both orally and in writing, with a broad range of internal and external stakeholders. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.