Program Analyst (Disaster)

Summary

This position is located in the Small Business Administration, Office of Disaster Recovery. The incumbent reviews disaster program operations and constituent-facing activities to assess accuracy, consistency, timeliness, and compliance with applicable laws, regulations, policies, procedures, and program requirements.

Duties

As a Program Analyst (Disaster) at the GS- 0343-11, some of your typical work assignments may include: Perform assigned quality-control reviews or defined portions of broader reviews of disaster program operations and constituent-facing activities. Review assigned samples of program activities, transactions, records, and communications to determine whether required actions were completed and documented, and applicable requirements were correctly applied. Collect, organize, sort, and validate qualitative and quantitative program information and supporting evidence. Examine program records, transactions, case documentation, communications, and supporting evidence for completeness and relevance. Develop corrective-action recommendations addressing program errors, service-delivery problems, operational deficiencies, and documentation issues within established policies, procedures, training, controls, and review criteria. As a Program Analyst (Disaster) at the GS- 0343-12, some of your typical work assignments may include: Independently conduct comprehensive quality-control reviews of disaster program operations and constituent-facing activities within the established review framework. Review program activities, transactions, records, and communications to determine whether required actions were completed and documented and applicable laws, regulations, policies, procedures, and service standards were followed. Organize and sort assigned program data and supporting evidence; identify documentation needs and request additional information necessary to complete reviews. Analyze qualitative and quantitative information to identify trends, distinguish isolated errors from recurring deficiencies, and determine the nature, extent, and significance of problems. Independently resolve most technical and analytical issues through application and interpretation of governing requirements and established quality-control methods. Determine appropriate organizational points of contact and obtain and clarify information from managers, program officials, subject-matter experts, and responsible employees. IMPORTANT NOTES: The salary range above reflects the employee's base salary. Locality Pay will be added based on the location of the employee's residence. TRAVEL STATEMENT- You may be required to travel to a disaster site during increased disaster activity for extended periods with little or no advanced notice. If so, you may encounter hazardous working and/or living conditions; i.e., no water or electricity and/or minimal lodging facilities. Travel expenses are compensated based on SBA policy and Federal regulations. This position works on an as needed basis. This means that employees are in a pay and duty status only when activated to respond to workload needs, especially in response to heightened disaster activity. When not needed, employees return to a non-pay status until the next event necessitates additional staff. However, depending on the workload and/or level of disaster activity, your work schedule may be changed to full-time. Subsequently, if the workload decreases, you may be placed in a non-pay status. Mandatory Overtime: In order to respond quickly and efficiently to disaster survivors, substantial compensated overtime hours may be required while on assignment (up to seven days a week and twelve to fourteen hours a day). A valid driver's license may be required.

Qualifications

GS-11: One year of specialized experience, equivalent to the GS-09 grade level in the Federal service, obtained in either the private or public sector: Reviewing loan or grant program records for accuracy, completeness, and compliance with established requirements; and Analyzing program information to identify errors, delays, or recurring deficiencies; and Evaluating audit findings to recommend and justify official agency positions, including concurrences or non-concurrences; and developing and monitoring Corrective Action Plans (CAPs), assessing corrective-action adequacy, and recommending closure of oversight recommendations. OR GS-11 positions: 3 academic years of progressively higher-level graduate education. OR Ph.D. or equivalent doctoral degree OR LL.M., in a field directly related to the position. Education must be in a field which demonstrates the knowledge, skills, and abilities necessary to perform the duties of the position. OR A combination experience as described in "A" and graduate level education as described in "B", when combined, are equivalent to 100% of the qualification requirement. Only graduate level education in excess of two full years (36 semester hours) may be used in this calculation. To compute, first determine the total number of graduate level hours that exceed 36 semester hours, and then divide that number by 18 to arrive at a percentage. Then, divide the total number of months of qualifying experience by 12 to arrive at a second percentage. Add the two percentages together. The sum of the percentages must equal at least 100% to qualify. GS-12: One year of specialized experience, equivalent to the GS-11 grade level in the Federal service, obtained in either the private or public sector: Reviewing loan or grant program records for accuracy, completeness, and compliance with established requirements; and Analyzing program information to identify errors, delays, or recurring deficiencies; and Evaluating audit findings to recommend and justify official agency positions, including concurrences or non-concurrences; and developing and monitoring Corrective Action Plans (CAPs), assessing corrective-action adequacy, and recommending closure of oversight recommendations; and Independently conducting comprehensive quality-control reviews, interpreting applicable guidance, and determining the causes and extent of program deficiencies. These qualifications must be clearly referenced in your resume. GS-12 positions: There is no education substitution for this grade level. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's Qualifications web site: Management and Program Analysis Series 0343 Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Generally, time in Non-Pay status as a federal employee is not creditable towards the specialized experience requirement listed above. All qualification requirements must be met by 11:59 pm (Eastern Time) on 11/11/2026.

Education

APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.) Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Verify School accreditation. All education claimed by applicants will be verified by the appointing agency accordingly. If you are selected for this position and qualified based on education (i.e. basic education requirement and/or substitution of education), you will be required to p