Program Director - HIT/HIM (Health Information Management and Health Information Technology)

At the heart of our work is a simple belief: We are passionate about education and student success. We’re hiring to help bring that belief to life through thoughtful execution, partnership, and a strong commitment to the people we serve.

Job Title: Associate Dean of Education - HIT/HIM (Health Information Management and Health Information Technology)

Work from Home (WFH) - Remote work must be performed while residing in California, New Mexico, Florida, or Massachusetts

CIAT Campus Locations: San Diego, CA and Albuquerque, NM

Reports to : Dean of Healthcare

Status: Exempt

Employment Type : Full-Time

Summary:

Reporting to the Dean of Healthcare, this role serves as a member of the management team. The Associate Dean of Education will be responsible for administrative, curriculum, mentoring tasks, and teaching responsibilities with an emphasis on overall program success. The Associate Dean of Education will handle a variety of strategic tasks, including departmental and company goals.

Management Tasks:

Conduct hiring, onboarding, and on-going training a of faculty in the Health Information Technology and Health Information Management programs

Develop and manage the Health Information Technology and Health Information Management programs including foster cohesiveness between instructors, encourage instructor feedback to improve training programs, and promote the exchange of ideas, concepts, and teaching techniques that are specific to individual training programs

Assisting the Dean of Healthcare with completing the CAHIIM Annual Program Assessment Report (APAR)

Being a mentor to new instructors assigned to the Health Information Technology and Health Information Management programs

Work with the Dean of Healthcare in conducting periodic program review and maintaining appropriate assessment records. Review and follow up with instructor and programmatic surveys and assessments while analyzing and sharing this data with faculty and staff

Accomplish departmental objectives by managing assigned instructors

Provide growth opportunities and maintain a motivated and professional team by assisting with recruiting, selecting, orienting, coaching, and training employees

Coach and counsel employees in partnership with HR, the Dean of Healthcare and the VP of Education

Ensure a safe, secure, and ethical work environment

Manage and enforce timekeeping policies to ensure accuracy and timely process of employee’s timecards

Maintain quality service by enforcing customer service standards, analyzing, and resolving quality and customer service problems, and recommending improvements

Embody CIAT’s mission, vision, purpose and values.

Must support and be a champion to the goals of the department

Program Success:

Responsible for the overall success of the Health Information Technology and Health Information Management programs including:

Graduation and placement rates

Program retention rates

Certification take and pass rates

Maintain compliance with accreditation related to instruction and the quality of education

Responsible for analyzing and developing new metrics for programs, as needed

Administrative Tasks:

Conduct formal and informal classroom observations and in coordination with the Dean of Healthcare, plan on-going faculty development/training

Responsible for the organization, continuous review, planning, development, and general effectiveness of the program

Work with the Dean of Healthcare and VP of Education to develop and revise programs to continually enhance quality of education and to maintain consistency with CIAT’s mission and goals

Process timely, accurate, fair, without bias, performance reviews. Conduct timecard review to ensure that all submitted by instructors is accurate

Curriculum Development Tasks:

Oversee curriculum development and delivery, ensuring content remains current, relevant, and aligned with academic and industry standards

Maintain currency of curriculum, syllabi, textbooks, and Canvas

Review training material/deliverables and provide recommendations on the accuracy of and relevancy of content of curriculum

Responsible for the selection and development of instructional materials in accordance with course objectives

Teaching Responsibilities:

Available to teach live online and asynchronously as needed

Available to provide coverage when needed

Current certification(s) in subjects taught

Plan and organize instruction in ways that maximize online student learning and engagement

Modify, where appropriate, instructional methods and strategies to meet diverse student’s needs

Employ appropriate teaching and learning strategies to communicate subject matter to students

Stay current in their subject matter through professional development, through involvement in professional organizations, and attending professional meetings, conferences, or workshops

Qualifications

Master’s degree required, preferably in Health Informatics, Healthcare Administration, or a related field

Required Industry Certifications: RHIA

2-3 years of management experience, ideally in a higher education setting

Curriculum development experience required

Advanced subject matter expertise preferred

Canvas experience preferred

Able to work a 40-hour plus workweek, if needed, depending on schedule and coverage

Self-motivated with a strong work ethic; dedicated to quality, quantity, and timeliness of results

Able to handle sensitive information with a high degree of confidentiality

Possess high ethical standards, being an example of professionalism to others

Demonstrated ability anticipate needs and exercise independent judgment

Excellent analytical skills, problem resolution skills and general business acumen

Must have a focus in data and metrics in decision making, monitoring and managing priorities

Good working knowledge of MS Office applications including Word, Excel, and PowerPoint as well as learning technologies such as Canvas and Microsoft Teams

Exhibits a high degree of flexibility in adapting to a rapidly changing environment

Detail oriented, outstanding research and analytical skills

Problem solve rapidly and effectively, in a timely manner

Ability and organization to multitask

Works with a sense of urgency, while engaging and listening to coworkers from other departments

Position may require work responsibilities outside of normal business hours to accommodate business needs and deadlines

Reliable transportation to go on campus, attend seminars/trainings, if required

Ability to work collaboratively with colleagues, academic departments, and administration to support student success, achieve institutional goals and contribute to a positive and inclusive culture

Commitment to fostering an inclusive and supportive learning environment that respects the diversity of students' backgrounds, experiences, and perspectives

Knowledge of current trends, best practices, and didactic approaches in higher education

Demonstrated ability to deliver engaging and effective lesson plans that meet the diverse needs of students

Strong communication skills, both verbal and written, with the ability to effectively convey information and interact with students, colleagues, and others

Compliance with all college policies, procedures, and regulations, including those related to academic integrity, student conduct, and instructional delivery

Must be able to embody CIAT’s mission, vision, purpose and values

Values

Values such as integrity, excellence, customer service, teamwork and mutual respect are some of those that remain constant, regardless of changes in our company. When identifying company values, it is important that those values are being demonstrated in the course of business each day. Our values set expectations for how employees and managers interact with every person while representing the