Program Management - Team Lead - Vendor & Partnership Management

Role: Program Manager – Vendor & Partnership Management

Experience: 4–6 years

Location: Mumbai/Noida

Education: Undergraduate

No of positions required: 1

Key Responsibilities

-Own the end-to-end vendor and partnership management lifecycle across the business.

-Drive commercial discussions and support contract negotiations with new and existing partners to ensure favorable business outcomes.

-Coordinate with internal stakeholders (Legal, Finance, Procurement, Compliance, and Business teams) for timely execution, renewals, and amendments of vendor agreements.

-Validate vendor invoices against contractual terms, commercial commitments, and agreed service deliverables before processing payments.

-Track and monitor vendor performance through defined KPIs and SLAs, ensuring adherence to contractual obligations and timely issue resolution.

-Manage vendor onboarding, documentation, governance, and compliance requirements.

-Prepare periodic reports and dashboards covering vendor performance, commercial utilization, contract status, renewals, and operational metrics.

-Identify process improvement opportunities and establish governance mechanisms to enhance vendor management efficiency.

-Act as the primary point of contact for vendors and internal stakeholders, ensuring seamless communication and execution across ongoing engagements.

-Support budgeting, forecasting, commercial planning, and reconciliation activities related to vendor partnerships.

Preferred Skills

-4–6 years of relevant experience in Vendor Management, Partnership Management, Program Management, Procurement Operations, or a similar role.

-Strong understanding of commercial negotiations, contract management, invoice validation, and vendor governance processes.

-Excellent stakeholder management and cross-functional collaboration skills.

-Strong analytical and problem-solving abilities with high attention to detail.

-Proficiency in Microsoft Excel and PowerPoint; experience with procurement or ERP systems will be an added advantage.

-Excellent communication, ownership, and execution skills.