Program Manager

Job Title:

Program Manager

Job Description

• The Program Manager is responsible for the overall delivery, performance, and operational success of a sales program. This role leads Sales Managers, drives business results, manages stakeholder relationships, and ensures the achievement of client and operational goals through effective leadership, performance management, and continuous improvement.
• Key Responsibilities

• •Lead and develop Sales Managers and their teams.
• •Oversee program operations, performance, and delivery against KPIs.
• •Drive conversion, pipeline, forecast accuracy, and productivity metrics.
• •Lead weekly, monthly, and quarterly business reviews with stakeholders.
• •Identify risks and implement corrective action plans.
• •Manage cross-functional projects and process improvement initiatives.
• •Build succession plans, talent pipelines, and employee development programs.
• •Act as the primary client-facing contact for operational performance and strategic initiatives.
• •Implement global changes and best practices to improve efficiency and results.

Required Experience

• •5+ years' experience in B2B sales, sales operations, or sales enablement.
• •2+ years' experience in Program, Project, or Operations Management.
• •Experience leading managers and high-performing teams.
• •Strong understanding of sales processes, performance management, and stakeholder engagement.
• •Proven track record of driving operational improvements through data and analytics.

Skills & Competencies

• •Leadership & People Development
• •Program & Project Management
• •Strategic Planning
• •Stakeholder Management
• •Data Analysis & Reporting
• •Operational Excellence
• •Risk Management
• •Communication & Executive Presentations

Tools & Qualifications

• •Microsoft Office Suite
• •CRM platforms (Dynamics, Salesforce, or similar)
• •Bachelor's degree or equivalent experience
• •PMP certification preferred

Success Measures

• •Revenue and sales performance
• •Conversion and pipeline metrics
• •Forecast accuracy
• •Client satisfaction
• •Employee engagement and retention
• •Delivery of strategic initiatives

Ideal Candidate

A commercially focused leader with strong program management experience, excellent stakeholder management skills, and a proven ability to drive operational performance, improve processes, and lead teams in a fast-paced environment.

Location: Hybrid

Location:

BGR Sofia - Advance Business Center

Language Requirements:

Time Type:

Full time