PROGRAM MANAGER

Summary

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, U.S. Border Patrol Headquarters, Program Management Office Directorate, located in Washington, D.C. This announcement will be open for 5 business days OR until the first 75 applications have been received, whichever happens first. Additional selections may be made for other organizational divisions and/or units within the duty location(s) listed above.

Duties

In this position, you will lead the planning, acquisition, deployment, and sustainment of border infrastructure and technology projects to deliver integrated solutions in support of U.S. Border Patrol operations. The position directly advances the CBP and USBP mission by providing analyses and program oversight that shape major policy and resource decisions, improving the effectiveness and efficiency of border infrastructure and technology programs across PMOD and service-wide operations. This position starts at a salary of $143,913.00 (GS-14, Step 1) to $187,093.00 (GS-14, Step 10). GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts. As a Program Manager, you will be responsible for leading and managing complex border infrastructure and technology programs to ensure effective planning, execution, and continuous improvement in support of U.S. Border Patrol. Typical duties will include: Managing the triple constraints of cost, schedule and performance; long range planning for acquisition programs; acquisition program budget and financial management; program execution; and monitoring contractor performance. Planning, developing, and establishing the acquisition strategy for the assigned program and providing input to U.S. Border Patrol senior acquisition management personnel regarding the budget and status related to program. Directing of a team of employees who perform tasks such as project management, facilities management, operational availability analysis, and asset management. Having oversight of program management office investment planning and execution management, to include investment analysis, project planning, change management, and program and project controls. Reviewing program progress, measuring performance and taking necessary corrective actions to maintain agreed upon schedule and cost.

Qualifications

Experience: You qualify for the GS-14 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Applying advanced analytical tools and methodologies (e.g., statistical analysis, program evaluation techniques) to resolve broad and complex management or resource allocation problems for major programs or organizational units; Developing, interpreting, and implementing laws, regulations, policies, or directives to address complex operational or management issues and improve organizational effectiveness; Preparing and delivering comprehensive written reports and oral briefings with conclusions and recommendations on agency-level or organization-wide policies, programs, or studies to senior leadership; Planning, organizing, and directing cross-functional or cross-organizational teams, including establishing objectives, monitoring progress, and delivering results within established timeframes; Serving as a key liaison or advisor to managers and executives, providing authoritative guidance on program operations, process improvements, or resource management issues. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 11/12/2026. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period. Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal government, you are not CTAP/ICTAP eligible. View information about CTAP/ICTAP eligibility on OPM's Career Transition Resources website. To be considered well qualified under CTAP/ICTAP, you must be rated at a minimum score of 85 for this position. In addition, you must submit the supporting documents listed under the Required Documents section of this announcement. The Department of Homeland Security encourages persons with disabilities to apply, to include