Program Manager, Category Excellence, Softlines

This is a critical role in the Amazon Fashion & Beauty team that is looking for a Program Manager with strong SQL and data competence and proven program management experience. This candidate will work cross-functionally to deliver operational improvements across programs. This role requires performing dive deeps to problems, identifying and scoping programs, managing timelines, and communicating on status, risks, and process/product changes. Cross-team coordination, program management and executive presentation skills are essential.

• Key job responsibilities
• •Drive cross-functional strategic initiatives to continuously improve profitability and customer experience.
• •Performing dive deeps into the multiple elements that govern the decision making to launch or expand programs.
• •Working closely with the central program teams and operation stakeholders, understanding their strategies and processes for reducing cost and adopting for own category.
• •Working closely with product teams to see through the product interventions needed for the program to scale and have a substantial impact on cost reduction.
• •Working closely with operations, finance and category teams to manage short term commitments to overall goals, and making sure they stay on track.
• •Benchmarking programs/practices with the best in class (internal and external), and using it to own and influence the long-term vision.
• •Innovating to improve customer experience, and relentlessly working towards contributing to the profitability goals of category.
• Acting as single point of contact for cost of business team (CBW) and categories for any discussions pertaining to program.

Basic qualifications

• - 2+ years of program or project management experience
• - 3+ years of advanced Microsoft Word and Excel experience
• - Master's degree or equivalent
• - 4+ years of industry work experience
• - Knowledge of SQL

Preferred qualifications

• - Knowledge of Lean principles and DMAIC methodology
• - Experience in MS Access and SQL
• - Experience in requirement gathering and ability to write clear and detailed requirement document
• - Experience using Microsoft Projects software
• - Experience with material handling systems (MHS) installation, operation and maintenance
• - Experience working in an analytical environment with cross-functional teams

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