Program Manager, Contract Governance (O-5 Billet) Non-Supervisory

Summary

The Contract Governance Program Manager role tracks contractor performance, deliverables, funding, invoices, schedules, and compliance; supports Contracting Officer's Representatives; identifies and escalates risks; coordinates with technical, cybersecurity, and portfolio teams; and maintains complete contract records through closeout. This position is only open to USPHS officers and Call to Active Duty (CAD) candidates.

Duties

DUTIES AND RESPONSIBILITIES: Leads an assigned portfolio of contracts and task orders after award. Serves as the primary point of contact for coordination, status tracking, and progress monitoring for assigned contract work. Monitors contractor performance against negotiated contract requirements. Identifies, documents, and reports performance concerns, schedule risks, incomplete work, and other issues affecting contract execution. Tracks deliverables across the assigned portfolio, including due dates, submission status, review outcomes, acceptance status, and items requiring follow-up. Coordinates with appropriate stakeholders to address overdue, incomplete, or deficient deliverables. Supports Contracting Officer's Representatives by providing performance information, documentation, status tracking, and analysis needed to support formal oversight, surveillance, deliverable review, and acceptance activities. Does not replace or exercise the authority of the Contracting Officer or appointed Contracting Officer's Representative. Maintains visibility of funding, invoicing, contract ceilings, and periods of performance for assigned contracts. Identifies expiring funds, exhausted ceilings, approaching option decisions, invoicing discrepancies, and other time-sensitive funding matters and elevates them to the appropriate officials. Reviews invoices against delivered products or services and available performance documentation. Identifies discrepancies and raises concerns to the officials responsible for resolution. Prepares accurate performance, deliverable, funding, and period-of-performance information needed by the Contracting Officer to consider contract modifications, option exercises, or other contract actions. Supports contract closeout activities by confirming deliverables have been received or otherwise dispositioned, funding information is reconciled, and the administrative contract record is complete and retrievable. Coordinates with program officials, requirement owners, and technical personnel to determine whether delivered work supports the intended operational need. Documents relevant findings, performance concerns, and recommendations. Coordinates with the Cybersecurity Compliance Office to ensure cybersecurity and privacy obligations established during acquisition planning are carried through contract performance, monitoring, and oversight activities. Coordinates with the Portfolio Management Office to ensure contract milestones, dependencies, constraints, funding considerations, and emerging risks are reflected in enterprise schedules and portfolio-planning activities. Identifies, assesses, and escalates performance, funding, schedule, and compliance risks within the assigned portfolio. Provides the CGO Supervisory Lead with timely status, recommendations, and an assessment of likely programmatic, cost, schedule, and mission impacts. Maintains complete, retrievable, and appropriately protected contract records that are traceable to the decisions, actions, performance information, and recommendations they support. Supports fellow Contract Governance Program Managers when workload or mission requirements require assistance, while maintaining accountability for the assigned portfolio. Performs other duties as assigned.

Qualifications

PHYSICAL DEMANDS: Sit and/or stand for extended periods of time, generally six to eight hours. Perform repeated bending motions. Use average manual dexterity for computer operation. Use a telephone for extended periods. If the incumbent is a clinician, the incumbent may be required to perform temporary duty assignments in support of field operations for a minimum of two weeks and a maximum of 30 days annually.

Education

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Ability to manage assigned contracts and task orders when formal authority to act rests with officials the incumbent does not supervise. Working knowledge of Federal post-award contract administration practices, including performance monitoring, deliverable-review and acceptance support, funding execution, invoicing, modifications, option exercises, and closeout. Ability to read and interpret a contract to determine what the Government is entitled to receive, the required schedule for performance, applicable performance standards, and associated costs or funding limitations. Ability to recognize when contractor performance is not meeting contract requirements and document the issue specifically enough to support subsequent review and action. Ability to manage multiple assigned contracts at different stages of performance while maintaining accurate performance, deliverable, funding, invoicing, and period-of-performance information. Ability to work directly with program officials, requirement owners, and technical staff to reconcile delivered work with mission and operational needs. Ability to coordinate contract-performance concerns while preserving Government decision-making authority and routing matters through the appropriate Contracting Officer or appointed Contracting Officer's Representative. Ability to communicate clearly and concisely, orally and in writing, including reporting adverse performance, funding, schedule, and compliance information with a recommended course of action. Ability to identify, assess, document, and communicate performance, funding, schedule, and compliance risks and their likely programmatic impacts. Ability to establish and maintain complete, retrievable, and protected contract records while safeguarding procurement-sensitive, proprietary, financial, privacy, cybersecurity, and other sensitive information. Ability to exercise sound, independent judgment in managing sensitive, complex, and programmatic matters. Ability to adapt to changing priorities, schedules, workload requirements, contract-performance conditions, and mission needs. MINIMUM QUALIFICATIONS Applicants must meet the education and professional requirements applicable to their USPHS professional category. No specific academic discipline is required for this position. Applicants must demonstrate progressively responsible program-management or project-management experience, including experience coordinating work across organizational boundaries. Applicants should demonstrate at least two years of meaningful experience in one or more of the following areas: Post-award contract governance, contract administration support, contract performance management, or related work; Federal acquisition, procurement, contracting support, or related work; Program management, project management, health information technology, health care technology, or comparable complex multidisciplinary work; or Budget execution, funding oversight, invoicing, financial reconciliation, or related work. Program management, judgment, coordination, authority awareness, learning agility, and demonstrated ability to manage complex multidisciplinary work are primary evaluation criteria. Relevant contract-governance or acquisition experience is valuable but is not required when an applicant otherwise demonstrates the knowledge, transferable experience, judgment, capability, and potential required for the position. Depth in a single specialty does not substitute for the ability to manage an assigned portfolio and coordinate across organizational boundaries. Relevant preparation may be demonstrated through a combination of contract governance, contract administration, acquisition, procurement, program management, project management, budget or funding oversight,