Program Manager III, Amazon Hub and Flex

Are you ready to shape the future of quick commerce pricing strategy? Amazon Flex is seeking a Program Manager to become the pricing subject matter expert for our ultra-competitive Quick Commerce business. In this role, you'll tackle one of the most dynamic challenges in last mile delivery: building intelligent pricing mechanisms that keep us competitive in real-time while engaging delivery partners effectively. You'll work in a fast-paced, ambiguous environment where your analytical prowess and strategic thinking will directly impact how Amazon competes in the instant delivery space.

This is an opportunity to drive meaningful innovation in a space where every decision matters. You'll be the architect behind pricing strategies that balance competitiveness with partner engagement, using data-driven insights to navigate the complexities of quick commerce. If you thrive on challenging problems, rapid iteration, and building solutions from the ground up, this role offers the perfect blend of strategic impact and hands-on execution.

• Key job responsibilities
• - Design and implement comprehensive benchmarking mechanisms to track competitor pricing strategies in real-time, enabling data-driven decision making for Amazon Flex's quick commerce offerings
• - Lead cross-functional stakeholder alignment across operations, finance, and partner teams to develop pricing modules that balance competitive positioning with delivery partner engagement and satisfaction
• - Manage the lifecycle of complex pricing programs, analyzing performance metrics, identifying trends, and proactively mitigating risks before they impact business outcomes
• - Drive process improvements by streamlining pricing evaluation workflows, establishing scalable frameworks, and ensuring alignment with organizational objectives across geographies
• - Partner with engineering and analytics teams to build automated pricing solutions, making smart trade-offs between speed, accuracy, and long-term scalability while maintaining program alignment with business goals

• A day in the life
• Your day revolves around deep analysis and strategic decision-making. You'll dive into competitive pricing data, running detailed benchmarks against other quick commerce providers to identify opportunities and gaps. You'll collaborate with operations teams to understand cost structures, work with analytics to refine pricing models, and present insights to leadership on how our strategies perform against the competition. Expect dynamic problem-solving sessions where you'll evaluate trade-offs, test assumptions, and make recommendations that directly influence partner engagement and market competitiveness.

• About the team
• Amazon Flex serves as the preferred first-party delivery partner for Amazon Now, powering our quick commerce operations. The team is building a competitive delivery business in one of the most challenging and rapidly evolving spaces in logistics. You'll join a group of problem-solvers who embrace ambiguity and thrive on the fast pace of instant delivery. This is a learning environment where innovation is constant, challenges are significant, and the opportunity to make an impact is immense. If you're energized by building something new and shaping the future of last mile delivery, this team offers an experience unlike any other.

Basic qualifications

• - 5+ years of program or project management experience
• - Experience using data and metrics to determine and drive improvements
• - Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred qualifications

• - 2+ years of driving process improvements experience
• - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.