Program Manager, Last Mile Retrofits (FTC), AMZL Launch & Expansion

We are seeking a dynamic and motivated Program Manager to join our EU AMZL Launch and Expansion team, focusing on retrofits projects across France, Italy, Spain, Germany and UK. This role is crucial in driving our infrastructure projects and network strategy to enhance operational efficiency, improve customer experience, and support sustainable growth in the region.

Projects will include partnering with Engineering, Finance, Design and Construction, and other stakeholders to help optimize the existing network of Amazon Logistics nodes in the EU to facilitate the organization’s growth plans, and other cross functional Supply Chain, Transportation, Engineering & Infrastructure initiatives.

The role is for 12 months on a Fixed Term Contract basis.

• Key job responsibilities
• •Lead and manage a portfolio of maintenance and infrastructure projects across an assigned region and ensure they are delivered on time, within budget, and to the required quality standards
• •Plan and oversee upgrades to existing sites, including office spaces, optimization of the shop floor, and building infrastructure to facilitate AMZL's Last Mile delivery fleet operation
• •Collaborate with operations teams to set and raise performance standards at site level
• •Coordinate with cross-functional teams, including operations, finance, real estate, design and construction and engineering, to ensure project success
• •Develop comprehensive business cases and strategy documents with a goal to seek senior leadership approval, including director level executives

• A day in the life
• You will be a natural self-starter who is comfortable leading complex, cross functional programs. To be successful in this role, you will have a true hands-on approach, will demonstrate strong ownership and project management skills, and will be an effective communicator up to the senior management level. The successful candidate will continuously show a think big attitude and will look beyond their direct scope of responsibility.

• About the team
• At AMZL EU Launch & Expansion, our core purpose is to design, develop, and optimize Amazon's Last Mile delivery network across Europe. We drive strategic growth through innovative infrastructure solutions and data-driven capacity planning, ensuring we meet current demands while building for the future. By combining operational excellence with sustainable practices, we create a robust and efficient delivery network that serves all business lines and delivery types. Our commitment to safety, standardization, and continuous improvement enables us to transform the European logistics landscape while maintaining Amazon's position as the most customer-centric logistics provider.

Basic qualifications

• - Bachelor's degree
• - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• - Experience working cross functionally with tech and non-tech teams
• - Experience defining program requirements and using data and metrics to determine improvements
• - Experience in program or project management
• - Experience implementing repeatable processes and driving automation or standardization
• - Experience defining and executing program requirements

Preferred qualifications

• - Experience in driving end to end delivery, and communicating results to senior leadership
• - Experience leading process improvements
• - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• - Experience building processes, project management, and schedules

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.