Program Manager, ROW trans execution team, ROW trans execution team

• At Amazon, we're working to be the Earth's most customer-centric company. To get
• there, we need exceptionally talented, bright, and driven people. The ROW
• Transportation Execution team is seeking a motivated Program Manager to support
• and execute programs that improve our fulfillment and transportation network. This
• role requires strong organisational skills, attention to detail, and the ability
• to translate defined objectives into structured, trackable execution plans. The
• ideal candidate is a fast learner who works effectively across teams, communicates
• clearly under ambiguity, and takes ownership of program delivery within a defined
• scope.

• Key job responsibilities
• KEY JOB RESPONSIBILITIES
• * Manage end-to-end execution of programs that improve the fulfillment and
• transportation network, ensuring tasks, timelines, and dependencies are tracked
• and actioned.
• * Coordinate between regional configuration teams and stakeholders to support the
• adoption of new configuration models and feature improvements.
• * Support prioritisation of feature enhancement requests from business teams by
• gathering requirements, documenting trade-offs, and escalating decisions to
• senior team members.
• * Collaborate with cross-functional teams to help standardise core configuration
• elements that support network growth and scalability.
• * Contribute to OP planning processes by collecting inputs, tracking deliverables,
• and maintaining alignment with team priorities.
• * Drive process improvement initiatives, best practice documentation, and
• standardisation efforts within regional configuration teams.
• * Own program roadmaps, timelines, and milestone tracking for assigned initiatives;
• proactively surface risks and flag blockers to senior stakeholders.
• * Communicate program status, risks, and dependencies clearly to immediate
• stakeholders and team leads, ensuring nothing falls through the gaps.
• * Build working knowledge of the team's technical domain to support
• problem-scoping discussions and translate business needs into structured action
• plans.

• About the team
• ROW Transportation Execution is responsible for managing and optimizing
• network-wide transportation configurations across India, Japan, and ECCF (Emerging
• Country Customer Fulfillment) regions. The team plays a key role in ensuring
• seamless transportation operations by owning ATROPS configurations and other
• transportation system settings, including first-mile, middle-mile, last-mile and
• manifest/label configurations. We drive carrier on-boarding efforts, supporting
• new carrier launches and program expansions. We act as the interface for new
• feature launches and system enhancements related to ATROPS and ShipTech,
• collaborating with local business teams and WW tech teams. With a strong focus on
• standardization, automation, and self-service capabilities, we continuously improve
• the quality and speed of configurations while enhancing carrier on-boarding
• processes. Our team actively explores new opportunities in system and configuration
• support, enabling end-to-end transportation workflows that drive efficiency and
• scalability across the network.

Basic qualifications

• - 3+ years of working cross functionally with tech and non-tech teams experience
• - 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• - Experience defining program requirements and using data and metrics to determine improvements

Preferred qualifications

• - 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• - 3+ years of driving process improvements experience
• - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• - Experience building processes, project management, and schedules

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