Program Manager - Shakti Education Trust

Position Summary:

The Program Manager will act as the administrative backbone of the Center, ensuring seamless coordination between academic leadership, faculty, students, operations, and support services. This role demands a proactive, process-oriented individual who can manage complex workflows in an educational and mission-driven setup and can orchestrate and coordinate work of various teams under one umbrella.

Key Responsibilities:

• •Centrally program manage tasks of various teams (academic, administrative, HR, Media/PR, leadership) and help achieve coherent output from their collaborative efforts.
• •Orchestrate and coordinate work of various teams under one umbrella.
• •Serve as the central communication bridge between Director, Heads of Departments (HODs), and other teams.
• •Coordinate scheduling, event planning, academic calendars, and institutional reporting.
• •Track project timelines, monitor performance metrics, and ensure compliance with institutional goals.
• •Liaise with different stakeholders including internal teams, government bodies, and community representatives to create visibility for the center on broader platforms.
• •Coordinate logistics for assessments, mock tests, and academic reviews.
• •Prepare detailed reports on institutional performance for internal and external stakeholders.
• •Support HR in onboarding, training, and compliance processes.
• •Identify operational bottlenecks and propose solutions for efficiency.

Key Skills & Qualifications:

• •Strong inclination to work in social and community settings (Prior CSR experience)
• •Master’s degree (Social works, Education Administration, Public Policy, MBA or equivalent).
• •5+ years of administrative experience (preferably in the education/social sector).
• •Excellent communication, coordination, and leadership skills.
• •Proficiency in MS Office, project management software, and data handling.
• •Strong analytical and problem-solving skills.