Program/Project Management Lead

• Project Role : Program/Project Management Lead
• Project Role Description : Lead business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements.
• Must have skills : Microsoft Dynamics CRM Technical
• Good to have skills : Microsoft Dynamics CRM Functional
• Minimum 7.5 year(s) of experience is required
• Educational Qualification : 15 years full time education

• Summary:
• As a Program/Project Management Lead, you will lead business and technology outcomes for assigned program, project, or contracted service. You will leverage standard tools, methodologies, and processes to deliver, monitor, and control service level agreements. Your typical day will involve overseeing the progress of projects, collaborating with cross-functional teams, and ensuring the successful delivery of outcomes.

• Roles & Responsibilities:
• - Expected to be an SME
• - Collaborate and manage the team to perform
• - Responsible for team decisions
• - Engage with multiple teams and contribute on key decisions
• - Provide solutions to problems for their immediate team and across multiple teams
• - Manage project timelines and deliverables
• - Ensure adherence to project budgets and resource allocation
• - Identify and mitigate project risks
• - Coordinate with stakeholders to gather project requirements
• - Monitor project progress and provide regular updates to stakeholders

• Professional & Technical Skills:
• - Must To Have Skills: Proficiency in Microsoft Dynamics CRM Technical
• - Good To Have Skills: Experience with Microsoft Dynamics CRM Functional
• - Strong understanding of Microsoft Dynamics CRM Technical
• - Experience in customizing and configuring Microsoft Dynamics CRM
• - Knowledge of CRM integration with other systems
• - Familiarity with CRM data migration and data management
• - Ability to troubleshoot and resolve technical issues in Microsoft Dynamics CRM
• - Excellent problem-solving and analytical skills

• Additional Information:
• - The candidate should have a minimum of 7.5 years of experience in Microsoft Dynamics CRM Technical
• - This position is based at our Mumbai office
• - A 15 years full-time education is required

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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