Program Support Assistant

Summary

This Program Support Assistant position is located at a VA Southern Nevada Healthcare System. The incumbent will be responsible for providing administrative support to two out of the following four services: Nursing Business Operations, Educational Services, Chaplain Services, and/or Sterile Processing Services, while exercising a high degree of independent judgment in the performance of their duties.

Duties

Major duties include, but are not limited to: Provide technical and administrative guidance necessary to achieve efficient service operations within the VA medical facility and maintain stakeholder satisfaction. Prepare and tracking documents and correspondence to coordinate actions and close action items. Anticipate obstacles to operational management that are likely to interfere with the accomplishment of objectives and takes or recommends the necessary action to prevent their occurrence. Provide required documents within required timeframes for position management, hiring actions, FTE requests, and performance appraisals. Provide administrative orientation and training to new employees. Serve as the timekeeper for and is familiar with timekeeping codes and the process for validating and processing timecards accurately. Manage and maintain electronic files and program data in SharePoint and on shared drives. Provide support for Office staff in data collection, data entry and financial analysis work. Prepare and distributes approved agendas, prep materials, and minutes of meetings. Overseeing logistics, planning, and preparation for meetings including scheduling, materials, travel and lodging arrangements, and special events. Performing other duties as assigned. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: TBD Compressed/Flexible: To be discussed with supervisor. Telework: Not Eligible Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant/PD03071A Relocation/Recruitment Incentives: Not Authorized

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/08/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: receiving and screening telephone calls and visitors, using sound judgement as to the relative importance of each call and visits, and determining who to refer visitors/calls to. Experienced in typing letters, memorandums, reports, meeting minutes. Keeps an accurate calendar of staff and program events. Provides customers with consistent information according to established policies and objectives. Create and update inventory of office supplies, and assure the smooth functioning of day-to-day operations. Previous experience as a Timekeeper and experienced in making travel arrangements. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: receiving and screening telephone calls and visitors, using sound judgement as to the relative importance of each call and visits, and determining who to refer visitors/calls to. Experienced in typing letters, memorandums, reports, meeting minutes. Keeps an accurate calendar of staff and program events. Provides customers with consistent information according to established policies and objectives. Create and update inventory of office supplies, and assure the smooth functioning of day-to-day operations. Previous experience as a Timekeeper and experienced in making travel arrangements. You will be rated on the following Competencies for this position: Accountability Attention to Detail Computer Skills Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Organizational Awareness Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Technical Competence Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary, although some light physical effort may be required such as walking long distances throughout the medical facility, standing, etc. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There are no educational substitution at this grade level.