Program Support Assistant (Engineering - Operations) (NCWI)

Summary

This Program Support Assistant position is located in the Facilities Management Service, VA Greater Los Angeles Healthcare System, assigned to the National Center for Warrior Independence. The incumbent provides comprehensive administrative and technical support to ensure efficient operations and effective communication for the National Center for Warrior Independence, directly supporting leadership and the mission to serve homeless and at-risk veterans.

Duties

Duties include but are not limited to: Assist in managing multi-disciplinary teams to coordinate clinical and business functions for the National Center for Warrior Independence (NCWI) and affiliated programs. Provide administrative support to NCWI leadership, including data collection, budget preparation, and expense monitoring. Review and consolidate materials for the annual office budget; recommend adjustments based on changing costs or available funds. Collect, compile, and track data and statistical information to support NCWI operational programs. Maintain and organize computerized data sets; perform basic data analysis and generate reports. Review documents, reports, and applications for accuracy, completeness, and compliance with NCWI requirements. Maintain automated tracking systems for project milestones, progress reports, and compliance strategies. Establish and maintain office control systems for files, records, and procedures; act as a central resource for office administration. Advise on and recommend improvements to administrative practices and services. Review and screen incoming and outgoing correspondence, reports, and directives; prepare outgoing correspondence for leadership signatures. Maintain master tracking spreadsheets for action items and ensure timely follow-up and completion. Arrange meetings and conferences, including scheduling, agendas, and attendance lists. Provide excellent customer service to veterans, staff, and visitors, handling inquiries and resolving issues professionally. Implement Green Environmental Management System (GEMS) requirements and participate in monitoring and audits. Protect sensitive data and ensure information security and confidentiality in accordance with VA policies and federal regulations. Perform other related duties as assigned. Work Schedule: Various tours of duty based on the needs of the service. Compressed/Flexible: May be available based on the needs of the service. Telework: Not Available. Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant (Engineering - Operations) (NCWI)/PD15017A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/09/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: experience where you were responsible for providing administrative support; collecting, compiling and tracking data and information; processing documents and reports; establishing, updating and maintaining office files and records; performing automation duties using such software applications such as word processing, spreadsheet, electronic mail, desktop publishing, calendar, database and/or graphics; and providing information and customer service. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.