Project Coordinator (12 Month FTC) | Market Research Operations | London, UK

Savanta is hiring a Project Coordinator to join the Internal Operations team on a 12-month fixed-term contract.

About Us:

Savanta is a leading data, market research and advisory company helping the world's leading brands make better decisions, faster. With over 500 people across offices in multiple countries, we combine deep research expertise, proprietary technology and high-impact consulting to give our clients a complete view of their markets, their customers and their competitors.

At the heart of Savanta is a talented Client Services/Operations team which delivers research and data services to a wide portfolio of internal clients.

Joining Savanta means joining a supportive, engaging team that takes real pride in its work. You’ll be guided by more senior colleagues who will help you get to know our projects, clients, and ways of working, so you can learn quickly and build confidence from the start.

About the Role

We are looking for a conscientious, well organised individual to join as a Project Coordinator.

Working closely with our Research divisions while reporting to Project Managers in Client Services, your day-to-day responsibilities will include (but not be limited to):

Working within a cross-function project team delivering project excellence, including:

Joining and contributing to kick-off calls to discuss the project

Reviewing questionnaires, checking data and testing survey links;

Coordinating commissioned projects and assisting the fulfilment of project requirements while communicating progress to project leads and clients;

Liaising with internal teams throughout the project life cycle (Sampling, Data Services)

Supporting on project financials, such as reconciling at the end of the project to deliver projects to brief and within budget;

Being a committed member of the team, supporting team members and sharing knowledge and learnings.

Communicate openly with our Tech & Product teams to shape the future of our tools and ways of working

You’ll become an active part of the team responsible for ensuring the smooth running of research projects from start to finish. This is a hands-on role designed to give you the practical experience to build your confidence and enable you to produce high-quality work while developing your career at pace.

You’ll be supported by a team and are encouraged to seek guidance from experienced colleagues, ask how and why things are done, and learn from their approach to projects and clients.

The role is predominantly focused on online quantitative data collection and fieldwork , although knowledge of other methodologies is beneficial.

This position will include working with various Research divisions which include the Public, Financial Services and Consumer sectors. You’ll play a key role in delivering data that our Research teams will turn into timely, actionable insight that makes a real difference. You’ll work across live projects with concise timelines, varied stakeholders, and clear outcomes, and you’ll see the impact of your work on the decisions it informs.

This role will be based in our London office, with the expectation to be in the office 1-2 days a week.

About You

Our Project Coordinator roles are ideally suited to candidates with some previous work experience and a genuine interest in the Market Research sector, and the ability to learn in a fast-paced agency environment.

As well as the enthusiasm to handle practical work and the confidence to ask questions or make suggestions on improvements, applicants should possess:

Exceptional attention to detail

Good organisational and time-management skills

Strong numeracy skills (minimum grade B/6 at GCSE or equivalent)

Ability to work well in teams and with a broad range of people

Ability to prioritise and effectively manage multiple tasks simultaneously

And in return, Savanta offers:

Salary range: £28,000

Unlimited annual leave

Hybrid working

Flexible working practices

Ongoing Training & Development

Health & Wellbeing package

Financial Health (pension, life assurance, etc.)

Employee Assistance Programme

Team & Company Socials

Committees for Health & Well Being, Charities & Volunteering and DE&I

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Why Join Us:

The culture on our CS team is open and supportive, with bright, capable colleagues. There’s plenty of opportunity to grow, take the lead and progress, and a broad range of project sizes and values means real scope to take ownership early in your career.

Part of the vibrant Next 15 Communications Group, we have an entrepreneurial and inclusive company culture that actively recognizes and values its people and offers unrivalled scope for career development, including mentoring, coaching as well as extensive training programs.

The company was founded on the belief that tech should be integral to its success, and this culture of tech innovation makes us best placed to put Savanta at the heart of our clients’ businesses offering solutions before they even know the problem.

Should you need a reasonable adjustment or support in submitting your application owing to a disability or neurodivergence, please contact [email protected] referencing “Application Support” in the subject field.

Savanta is committed to being an equal opportunities employer and continuously strives to be an employer of choice. Our people are our greatest asset - we value workplace diversity and inclusion, oppose all forms of unlawful discrimination, and welcome applications from suitably qualified candidates of all backgrounds.

All candidates will be considered equally, however, unfortunately we are unable to offer visa sponsorship.

We encourage authentic responses to demonstrate your experience and approach, rather than relying on Generative Al tools to write your cover letter or any questions in the application process. We may use Al Decoders as part of the review process and if answers match to a high extent that may be factored into the review.

For information on how Savanta uses your data, please see https://savanta.com/about/careers/job-opportunities