Project Manager, Client Service (Corporate)

Overview:

The Client Service team connects Guidepoint’s clients with subject-matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours.

Play a vital role in Guidepoint’s success.

As a Project Manager on the Client Service team, you will be responsible for managing key client accounts and overseeing a team of Associates to best match our clients with the right Advisors for their projects.

Interview Process:

Meet your Guidepoint Recruiter!

Initial Candidate Screen

Meet the Guidepoint Teams!

Hiring Manager Interview

Mock Assessment (Role dependent)

Complete a simulated client request and gain more insight into the role

Mock Interview

Discuss your assessment with the Guidepoint teams

Interview Process Outcome

Who We Are:

Team-oriented and collaborative

Hard-working professionals who strive for excellence

Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients

Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint

Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory

What You Will Own:

Serve as the main point of contact responsible for the day-to-day relationship and service delivery for our clients

Coordinate and work with a team of Associates to Execute requests for clients who are conducting research and due diligence on industry trends, market opportunities, new products and technologies, and more​

Provide training to Associates regarding best practices around prospective Advisor sourcing, recruiting, interaction, and screening in order to provide the best Advisor match for each client project

Work closely with the Business Development teams to optimize your clients’ use of Guidepoint’s services

Work with other Project Managers on the team to provide industry guidance for projects

Experience You Will Bring:

Bachelor’s or master’s degree

2+ years of client-facing or account management experience

Previous experience managing a team

The right to work in the UK

Skills You Will Bring:

Desire to work in a sales/lead generation role that is KPI and metrics-driven

Ability to work in a fast-paced, results-oriented environment

Excellent time management and organizational skills

Outgoing personality with the ability to speak with people at all professional levels

Intellectual curiosity and desire to learn

Excellent written and verbal communication skills

Demonstrated ability to work both individually and as part of a team

What We Offer:

Competitive salary, bonus and benefits

Excellent medical coverage through BUPA

Excellent professional development opportunities

Supportive culture that celebrates and rewards success

Monthly Happy Hour, Social Events, Summer Fridays

Year-round company sponsored sports and team building events

Informal work environment

Employee Assistance Programs

Volunteer days

About Guidepoint:

Guidepoint powers end-to-end research workflows for the world’s best research teams.

Backed by a global network of more than 2 million experts and over 1,600 employees, Guidepoint delivers real-time access to expertise, primary research, and actionable knowledge that help organizations make informed decisions. Through consultations, surveys, events, proprietary content, and AI-enabled tools, we support every stage of the decision-making process—from developing hypotheses and gathering insights to validating assumptions and building conviction for critical decisions.

At Guidepoint, our success relies on the diversity of our employees, experts, and clients, which enables us to foster meaningful connections and a broad range of perspectives. We are committed to creating an inclusive and welcoming environment where individuals of all backgrounds, identities, and experiences can contribute and succeed.

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