Project Manager for Service Delivery - Atlanta, GA

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

Title: Project Manager - Service Delivery

Location: Atlanta, GA Irving, TX

Work style: Office based

The NCR Project Manager (PM) is responsible for planning, defining, and delivering projects. The PM designs the project goals and success markers to determine how success will be measured and tracked. The PM ensures the project remains on time, on budget, and helps motivate team members to hit their goals. The Project Manager also acts as a liaison between the project team and upper-level management. The PM prepares and presents progress reports and ensures the project is furthering organizational goals. Most importantly, the PM assures effective communications between and amongst all project stakeholders (internal and external).

Position Summary & Key Areas of Responsibility

Completes or tracks completion of project tasks; escalates assignment conflicts and issues

Works with PS Technical Leader and Team Leaders to generate estimates as well as SOWs and CRs for future project work

Manages the Change Control Process

Adheres to the NCR Project Management and Solution Delivery Methodology

Enforces NCR Global PMO Processes

Creates and manages the PS delivery project plan including detailed Work-Breakdown-Structures for all tasks and activities

Escalates poor team performance to PS management team

Prepares weekly (or at the frequency requested) client status reports

Holds weekly project status update meetings with the Client’s Project Manager

Provides weekly internal project status reports to PS Partner, Client Partner and Regional PMO (if required) outlining activities performed and planned, as well as dependencies and risks

Tracks and documents project lessons learned

Works with the Project Coordinator (if applicable) to develop the data elements and reports needed to help manage project performance

Manages PSA project reporting for assigned projects

Has an in-depth understanding of all elements impacting the project budget

Identifies and manages Risks, Defects and Issues

Regularly monitors assigned project status and completion against schedule and budget

Secures on-time acceptance of Project Deliverables by the Client, manage revenue recognition and forecasting

Basic Qualifications

Bachelor’s degree

Project Management Certification required (PMP, PRINCE2 or equivalent)

Minimum of 5 years of project management experience in a fee-for-service professional services environment

Strong organizational skills

Excellent problem-solving skills

Self-directed, self-motivated

Good at managing multiple tasks and deliverables simultaneously

Superior written and verbal communications skills

Minimum of a bachelor’s degree - preferably in Computer Science/Computer Engineering or related field, Project Management or equivalent in a business-related discipline

Preferred Qualifications

Previous experience working within a professional services organization

NCR Domain experience (Banking, Hospitality, Retail, Technology & Telecommunications)

Software Delivery Life-Cycle (SDLC) knowledge for planning and support of the development and testing efforts

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

• Statement to Third Party Agencies
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“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”