Project Operations & Operational Excellence Lead

COMPANY DESCRIPTION:

A career here is life-enhancing.

At Syner-G, we enable our people to build careers that impact positively on their quality of life. Through our expertise, insight, consulting and management skills, we accelerate breakthrough science and delivery of life-enhancing therapies to more patients. We work across a diverse range of clients and projects, supporting many organizations from the most critical phases of the drug discovery and approval process through to commercialization. It is meaningful, varied and thought-provoking work with a strategic emphasis, a solutions-driven approach and significant, real-world outcomes, from science to delivery/success. To learn more about who we are and what drives us, watch our company video here .

Underpinning this mission is a culture that aligns perfectly with what we want to achieve. We enable our people to grow, we support them in their learning and we reward them in so many different ways. In return, they play an instrumental role in maintaining our reputation across the globe as a strategic biopharma product development and delivery partner.

Syner-G was recently honored with BioSpace's prestigious "Best Places to Work" 2026 award, for the third consecutive year, along with many other award-winning programs to make a career here truly life-enhancing. These recognitions are a testament to our commitment to fostering a positive and engaging work environment for our employees, with a particular emphasis on culture, career growth and development opportunities, financial rewards, leadership and innovation.

At Syner-G, we recognize that our team members are our most valuable asset. Join us in shaping the future, where your talents are valued, and your contributions make a meaningful impact.

For more information, visit www.Synergbiopharma.com

POSITION OVERVIEW:

We are seeking a Project Operations & Operational Excellence Lead to support a Design & Construction (D&C) Project Controls and Site Services organization for a major capital program. This role is focused on improving, standardizing, and scaling how the D&C organization operates, with documentation and information management serving as a major workstream within the broader operational excellence agenda. The individual will lead process improvement, governance, workflow standardization, and cross-functional operating-model improvements, while ensuring project information, documentation, and records are managed in a practical, consistent, and execution-focused way.

The ideal candidate brings strong experience leading operational excellence and/or process improvement efforts in complex capital project environments, supported by hands-on experience with documentation, information management, common data environments, and/or project controls interfaces.

This position is internally classified as a Sr. Project Coordinator and will have a primary focus on reliability engineering.

WORK LOCATION:

Travel to client sites may be required up to 100%, based on project demands and client expectations.

KEY RESPONSIBILITIES:

(This list is not exhaustive and may be supplemented or adjusted as necessary.)

Lead operational excellence, project operations, and process improvement activities across D&C Project Controls and Site Services workstreams.

Apply Lean, operational excellence, and continuous improvement methods to simplify workflows, reduce manual effort, clarify ownership, strengthen handoffs, improve visibility, and embed sustainable ways of working across project teams.

Develop, standardize, establish, and sustain practical operating processes, workflows, governance routines, documentation standards, naming conventions, metadata practices, and information-management controls that support consistent project execution.

Use documentation lifecycle management as a key operational workstream, ensuring creation, review, approval, issuance, revision, archival, and turnover practices are aligned with project execution needs.

Can provide functional leadership and practical guidance for Autodesk Forma, Autodesk Construction Cloud, common data environment workflows, related documentation workflows, and project information management practices.

Coordinate documentation and information exchange between engineering firms, construction contractors, vendors, project controls, commissioning, and site stakeholders.

Develop and maintain operating metrics, document registers, transmittals, drawing/document logs, review cycles, status reporting, and workflow performance indicators that help leadership manage execution.

Partner with Project Controls leadership and the Integrated Delivery Office to develop scalable documentation-management processes across the site/program.

Provide guidance, coaching, and mentoring to document control, project support, and cross-functional personnel.

QUALIFICATIONS AND REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the education, experience, skills, knowledge, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

Bachelor's degree in Engineering , Construction Management, Information Management, Business, or related field; equivalent experience may be considered.

Technical Experience:

8–10+ years of experience in operational excellence, process improvement, project operations, project controls, information management, or related project delivery functions, with demonstrated experience designing and implementing improved ways of working across Design & Construction, Engineering, Construction Management, Facilities, Project Controls, or similar capital project organizations.

Lean Six Sigma, Operational Excellence, project operations, or equivalent continuous improvement experience, with demonstrated ability to improve processes, standardize workflows, strengthen handoffs, clarify governance, and drive sustainable execution in complex project environments.

Knowledge, Skills, and Abilities:

Strong understanding of project operations in facilities or capital projects environments, including how documentation systems, governance routines, project controls, planning, execution, turnover, and operational readiness processes connect.

Strong working knowledge of construction and project documentation workflows, document lifecycle management, common data environments, and the role of information management in improving project execution, decision-making, and accountability.

Experience coordinating operational workflows, documentation requirements, and information exchange across multiple internal and external stakeholders.

Preferred Qualifications:

Operational Excellence and Project Operations lead who can diagnose how work gets done, design practical improvements, align stakeholders, and implement sustainable operating practices.

Strong documentation and information-management experience, with facility working across Project Controls, Site Services, Engineering, Construction, contractors, and leadership teams to improve workflow clarity, governance, execution discipline, and visibility.

Able to translate process gaps, documentation pain points, and information-flow issues into scalable standards, dashboards, routines, and tools that support project delivery.

Experience within pharmaceutical, biotechnology, life sciences, or GMP-regulated environments.

Experience supporting large-scale facility construction, expansion, retrofit, or manufacturing site programs.

Experience with Autodesk Construction Cloud, Autodesk Forma, BIM/CDE environments, or other Autodesk information-management platforms.

Familiarity with project controls processes including schedule, cost, change control, risk, reporting, documentation process integration, governance routi