Property Manager (High-Rise)

Job Overview

The Residential Property Manager will lead the onsite team and oversee all activities to achieve budgeted leasing, occupancy, and financial goals at a community in the heart of Charlotte, NC. This metro-accessible property is part of Comstock’s growing portfolio, offering the opportunity to make a meaningful impact on both your team and the company as a whole. The Property Manager will also be responsible for training and developing staff while ensuring best-in-class customer service and alignment with Comstock’s brand standards and culture.

Key Responsibilities

Lead, motivate, and train the onsite team to deliver first-class service and achieve corporate goals, core values, and departmental responsibilities outlined in the Company org chart and Employee Handbook.

Oversee and manage the onsite lease-up process, ensuring prospects receive an exceptional experience from first contact through move-in.

Partner closely with Comstock’s Marketing team to develop and execute marketing strategies, campaigns, and events tailored to a new luxury lease-up community, ensuring adherence to brand standards.

Oversee daily leasing activity, pricing strategies, concession management, and market analysis.

Promptly address and resolve resident concerns in a professional, solutions-oriented manner consistent with guidelines established by the Comstock Executive Team.

Assist in preparing the property’s annual business plan and oversee daily operations to achieve budgeted leasing, occupancy, and financial goals.

Support monthly financial reporting by completing variance reports, market analysis, accruals, and performance summaries.

Oversee maintenance operations to ensure the property’s curb appeal reflects luxury standards, while ensuring all manufacturer-recommended and company-required routine maintenance is completed on schedule.

Partner with construction and development teams to ensure a smooth transition from construction to operations, including unit inspections and punch lists.

Manage vendor relationships, including signage vendors, to ensure lease-up marketing and wayfinding needs are met.

Ensure the property complies with Company policies, procedures, and all state, local, and federal laws, including Fair Housing, ADA, FCRA, and employment law.

Perform other duties as assigned.

Qualifications

High school diploma or equivalent required; college degree preferred.

4+ years of progressive experience in property management, with at least 2 years managing a Class A or luxury residential high-rise .

2+ years of supervisory experience with proven ability to lead, motivate, and develop a team.

Strong financial acumen, including experience with budgets, financial statements, and variance reporting.

Expertise in federal fair housing and applicable state/local laws.

Proficiency in property management software (Yardi, RealPage, or similar), Microsoft Office, and digital marketing tools

Demonstrated experience in conflict resolution, customer service, and relationship management.

Highly credible, trustworthy, and operates with integrity.

A proactive, positive leader who holds themselves and their team accountable for excellence.

Strong organizational, multitasking, and communication skills with attention to detail in a fast-paced, high-demand environment.

MGMT Qualifications

Outstanding mentoring, coaching, people and time management, and leadership skills

Must be able to hire, direct and supervise a strong team while cultivating a professional, friendly, and supportive atmosphere

Must be able to motivate his/her team through personal character, consistency, vision, compassion, and recognition

Must be able to clearly and effectively communicate expectations to the team and make sure there is understanding by all

Must be able to hold team members accountable to achieve/promote Comstock's corporate goals, core values and departmental responsibilities detailed on the org chart and in the Employee Handbook

Exceptional oral and written communication, active listening, and organizational skills

Ability to demonstrate flexibility in dealing with complex problems or organizational change

Ability to define and resolve complex issues by evaluating options and implementing practical concrete business minded solutions

Ability to effectively present information and respond to questions from senior and executive level management

Strong budgeting & financial skills

Benefits

• Compensation:
• - Competitive Salary with Bonus Potential
• - Generous Benefit Package: Medical, Dental, Vision, 401K Match, Life Insurance

• Career Development
• - Opportunities for Advancement within our expanding portfolio
• - Annual Professional Development Funds to fuel your growth

• Employee Perks (to name a few):
• - Housing Discount
• - Commuter Benefits
• - Free Parking and EV charging
• - Parental Leave Program
• - Enjoy a Friendly Work Environment that values collaboration