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DHS Headquarters

Protective Security Operations Officer

Boston, Massachusetts, United States

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hirly's read of this role

Seniority
Mid level
Stated salary
$120,548 – $156,715 per year
Country
US
Work mode
On-site / unstated
First seen by hirly
16 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Summary

This position is located in the Department of Homeland Security, Federal Protective Service, Boston, Massachusetts.

Duties

Federal Protective Service (FPS) is hiring for law enforcement jobs that have an exciting opportunity! Once onboarded, you may be assigned for up to one year to support the D.C. Safe and Beautiful Task Force. The law enforcement component of the D.C. Task Force is a partnership of over 20 federal and local agencies working together to make D.C. the safest city in America. Once the assignment ends, you'll transition back to support the Federal Protective Service. Visit the D.C. Task Force page for more information. The primary purpose of this position is to administer the regional contract security guard program and lead evaluations of security programs and operations, ensuring contractor performance and recommending improvements that support the FPS and DHS mission.. Duties performed: Develop and coordinate performance monitoring schedules with District Commanders and CORs. Track contract milestones and report deviations to management. Keep ongoing liaison with law enforcement managers, CORs, contracting specialists and tenant agency security staff. This keeps plans and operations mutually supportive. Conduct field quality assurance inspections and audits of contractor performance, including checks of guard training against the Statement of Work. Recommend corrective actions and report findings in writing. Take part in pre- and post-award conferences and serve on technical evaluation teams for guard solicitations. Evaluate contract security data and trends, work with vendors on evolving technology, and recommend improvements to regional procedures.

Qualifications

Specialized Experience: GS-13: Applicant must demonstrate one full year of specialized experience comparable in scope and responsibility to the GS-12 level in the Federal service (obtained in either the public or private sectors) performing the following duties: Managing or monitoring a contracted security guard or security officer program. This includes developing performance monitoring plans and schedules, and working with contract managers, procurement or purchasing staff, and vendors to track contractor compliance and resolve performance problems. Conducting inspections, audits or evaluations of security contractor operations and quality control processes. This includes preparing written reports with findings and recommended corrective actions for management, clients or tenants. Working with managers, procurement or purchasing staff, and outside vendors to define and meet physical security needs for a facility, organization or client. This includes taking part in vendor meetings, bid or proposal reviews, or contract selection, and advising leadership on ways to improve security services provided under contract. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Limit your resume to two pages. Only resumes 2 pages in length will be accepted to determine eligibility and qualifications. Time-in-Grade Requirements: Under competitive merit promotion procedures, any individual who is currently holding, or who has held within the previous 52 weeks, a General Schedule position under a non-temporary appointment in the competitive or excepted service, must meet "time-in-grade" requirements (have served 52 weeks at the next lower grade of the grade for which you are applying). Time-In-Grade requirements also apply to current competitive service employees applying for a Veterans Employment Opportunities Act of 1998 (VEOA) appointment. NOTE: All current or former Federal employees must provide a copy of their SF-50 (you may need to submit more than one), "Notice of Personnel Action" that indicates proof of status and time-in-grade eligibility. The SF-50 must include your position, title, series, grade, step, tenure (1 or 2), and type of service (Competitive or Excepted). You may need to submit more than one SF-50 to comply. All qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification. NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. ADDITIONAL CONDITIONS OF EMPLOYMENT Law Enforcement: As required , the incumbent must maintain law enforcement qualifications and proficiencies and possess law enforcement authority under Title 40 of the United States Code, Section 1315, exercising such authority to provide investigative and law enforcement services to customers' agencies, Federal employees, and members of the general public located and/or conducting business in government-owned or leased properties. If the incumbent is vested with 40 USC 1315 authority, he/she must also: Meet the established experience, basic training, and in-service training requirements for the enforcement of police powers, which includes the Uniformed Police Training Program {UPTP); qualify quarterly (or as other policy dictates) in the use of firearms and other weapons. Tour of Duty: Must be available for overtime and shift work. Training: Must successfully complete the FPS Physical Security Training Program and all other required physical security, personnel security and contract related training established by FPS. Motor Vehicle Operation: This position requires the incumbent possess a valid driver's license, maintain a safe driving record, and demonstrate they are medically qualified to operate a motor vehicle safely in accordance with the standards and procedures established in 5 CFR 930. Periodic verification of license and safe driving record will be required. Pre-employment Medical Requirement: Prior to appointment, the person selected for the position must be determined physically fit by an authorized government physician to perform strenuous and physically demanding duties, which may include protecting citizens, taking suspects into custody, and responding to situations requiring physical agility and quick and legally sufficient decision making. Also, must successfully pass a pre-employment medical examination (which includes, but is not limited to vision, hearing, cardiovascular and mobility of extremities) given by an authorized government physician. This position may be subject to periodic incumbent examinations in the future.

Original posting on DHS Headquarters's site ↗

Listed on hirly, a job board. hirly is not the employer: DHS Headquarters is hiring for this role.

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