Public Safety Dispatcher

Summary

You will serve as a Public Safety Dispatcher with the National Park Service at Mesa Verde National Park. Pay will vary based on the grade level for which you are selected. First time hires to the Federal government normally start at the step 1 rate. The range of pay for the GS 05 grade level is: $40,736 - $52,957/year. The range of pay for the GS 06 grade level is: $45,409 - $59,031/year.

Duties

Some of the major duties you will perform include but are not limited to the following: Public Safety Dispatching: Performs dispatch and call taking services for public safety related incidents and operations. Receives and evaluates emergency calls for service. Obtains information through questioning and determines the priority of the call. Radio System Operations: Operates a multi-frequency radio console. Coordinates use of assigned radio frequencies, directs radio traffic to appropriate channels and restricts channels to emergency use as necessary. Prioritizes radio traffic and related communications. Serves as primary point of contact for law enforcement and other public safety responders monitoring traffic and assisting operations. Navigates and Uses Public Safety Computer Networks in the performance of duties: Serves as a certified operator of National Criminal Information Network (NCIC), National Law Enforcements Communications System (NLETS), and State criminal information networks (i.e., ACCESS, 2TLETS, VCIN, etc.). Monitors and coordinates responses to a variety of alarms, including: intrusion, fire, robbery, panic, and maintenance related systems. Assists law enforcement officers with investigations, performing criminal and driver history background searches. Prepares and processes records for retention with records management policies and procedures. Duties will be developmental in nature when filled below the full performance level. You may be required to travel overnight away from home occasionally. You must obtain a government charge card for travel purposes.

Qualifications

Requirements Continued... Probationary Period: As a condition of employment for accepting this position, you may be required to serve a one-year probationary period to evaluate your fitness and whether your continuation of employment advances the public interest. This probationary period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Under applicable law, the employment of an individual serving a probationary or trial period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated. Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications: All qualifications must be met by the closing date of this announcement - 11/12/2026-unless otherwise stated in this vacancy announcement. Competitive candidates must also meet Time-in-Grade requirements as defined in 5 CFR 300, Subpart F. For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 as part of your application to be used to validate your work schedule and determine the amount of specialized experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the work schedule requirement as the service dates will be reflected. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. Minimum Qualification Requirements: To qualify for this position, you must meet the following minimum qualifications: To qualify for this position at the GS-05 grade level you must meet one of the following: Specialized Experience: To qualify, you must possess at least one full year of specialized experience equivalent to the GS-04 level in the Federal service (obtained in either the public or private sectors). Specialized experience demonstrates the knowledge, skills, and abilities to successfully perform the duties of a Public Safety Dispatcher. Specialized experience is defined as demonstrated experience performing work that provides familiarity with public safety policies and procedures such as, but not limited to, working as a security guard, law enforcement officer, or emergency responder (medical or search and rescue); relaying information from callers using a multi-line telephone or multi-frequency radio system to initiate a response; serving as a dispatcher for safety or non-safety services (i.e. perform dispatch functions on a fire, construction site, other). You must include hours per week worked. -OR- Education: Successful completion of at least four years of education above high school (120 semester hours or 180 quarter hours) from an accredited business, secretarial or technical school, junior college, college or university. You must include transcripts. -OR- Combination of experience and education as listed above. To combine experience and education, first take the number of months of full-time specialized experience and divide by 12. Multiply the resulting decimal by 100. Then take the number of credit hours completed (in excess of the first 60) and divide by 60. Multiply the resulting decimal by 100. Add the percentages together. The total must equal at least 100 percent to qualify. You must include hours per week and transcripts. To qualify for this position at the GS-06 grade level you must meet one of the following: Specialized Experience: To qualify, you must possess at least one full year of specialized experience equivalent to the GS-05 level in the Federal service (obtained in either the public or private sectors). Specialized experience demonstrates the knowledge, skills, and abilities to successfully perform the duties of a Public Safety Dispatcher. Specialized experience is defined as demonstrated experience providing dispatch and/or call taking services related to public safety (medical, law enforcement, search and rescue, fire or other emergencies/public safety related); operating computer systems such as, but not limited to, National Criminal Information Network (NCIC), National Law Enforcement Telecommunications System (NLETS), Computer Aided Dispatch (CAD), or similar systems that aid in public safety dispatching to run queries and document communications. You must include hours per week worked. -OR- Education: Successful completion of at least one year of graduate level education directly related to the work of the position. You must include transcripts. -OR- Combination of experience and education as listed above. To combine experience and education, first take the number of months of full-time specialized experience and divide by 12. Multiply the resulting decimal by 100. Then take the number of credit hours completed and divide by 18. Multiply the resulting decimal by 100. Add the percenta