Purchasing Manager

The Purchasing Manager oversees all procurement, sourcing, receiving oversight, inventory control, and vendor management for The Cooper. This role ensures that every product and service the hotel requires is acquired on time, at the right cost, and to the quality standard the property demands. The Purchasing Manager is the primary liaison between hotel departments, vendors, contractors, and receiving operations, and leads the Purchasing, Receiving, and Storeroom team.

Procurement in a luxury hotel is not a back-office function. What the guest experiences in the room, at the restaurant, and throughout the property begins with what was sourced, when it arrived, and whether it met the standard. This role owns that chain from requisition through delivery, and is accountable for the cost discipline, vendor quality, and operational reliability that the property depends on.

JOB DESCRIPTION

Procurement Operations

Manage all purchasing activities for the hotel, ensuring timely procurement of goods and services required for daily operations across food and beverage, operating supplies, equipment, linens, guest amenities, spa products, engineering supplies, retail merchandise, and contracted services.

Review and approve purchase requisitions and purchase orders in accordance with company policies and authorization guidelines.

Ensure purchasing activities align with approved budgets, operating forecasts, and financial objectives.

Monitor market conditions, pricing trends, and supply availability to identify cost-saving opportunities and minimize operational disruptions.

Vendor Management and Strategic Sourcing

Serve as the primary point of contact for hotel vendors, suppliers, and service providers.

Develop and maintain vendor relationships that deliver competitive pricing, service reliability, and product quality consistent with BHC standards.

Negotiate contracts, pricing agreements, payment terms, and service-level expectations.

Evaluate vendor performance and address quality concerns, delivery issues, shortages, and discrepancies promptly.

Identify and qualify new suppliers that support the hotel’s operational and service standards.

Inventory Control and Receiving Oversight

Oversee inventory management practices to ensure proper stock levels and minimize waste across all departments.

Collaborate with Receiving and Storeroom teams to verify deliveries, inventory accuracy, and product quality.

Enforce FIFO inventory practices across all applicable departments.

Monitor inventory turnover and purchasing trends to optimize stock levels and reduce carrying costs.

Investigate and resolve inventory variances, damaged goods, and receiving discrepancies.

Financial Reporting and Compliance

Analyze purchasing data and spending patterns to identify cost-saving opportunities and inform leadership.

Prepare purchasing reports, vendor performance metrics, and cost analyses for hotel leadership.

Support annual budget preparation, forecasting processes, and month-end inventory and financial reconciliation.

Ensure accurate coding of purchases and adherence to departmental budgets.

Maintain accurate purchasing records, contracts, supplier documentation, and procurement files in compliance with company policies, internal controls, and audit requirements.

Ensure compliance with local regulations, food safety requirements, and sustainability initiatives.

Cross Departmental Collaboration and Team Leadership

Partner with Food & Beverage, Housekeeping, Spa, Engineering, Security, and all operational departments to anticipate business needs and ensure timely delivery of products and services.

Coordinate with Finance and Accounts Payable to ensure accurate invoice reconciliation and timely vendor payments.

Provide flexible support to purchasing operations at other BHC properties when needed.

Lead, train, and develop Purchasing, Receiving, and Storeroom team members, establishing departmental goals, procedures, and performance standards.

Conduct regular coaching, training, and performance evaluations for all direct reports.

QUALIFICATIONS

Minimum of five years of progressive purchasing, procurement, supply chain, or hospitality management experience; luxury hotel experience preferred.

Strong knowledge of procurement practices, inventory management, contract negotiation, and cost control.

Experience with purchasing and inventory systems such as Infor, BirchStreet, Coupa, or comparable procure-to-pay platforms.

Proven ability to manage vendor relationships and negotiate favorable pricing and service agreements.

Strong analytical, organizational, and financial management skills.

Excellent communication and leadership abilities with demonstrated success building cross-functional partnerships.

Bachelor’s degree in business, supply chain management, hospitality, or a related field required.

PHYSICAL CAPABILITIES:

The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job:

Ability to move throughout hotel operational areas, storerooms, receiving docks, cooler and freezer areas, and vendor locations as needed.

Ability to lift, carry, push, or pull up to 50 pounds regularly; occasional lifting up to 75 pounds with appropriate equipment or assistance.

Ability to stand, walk, bend, and reach for extended periods during inventory audits, receiving inspections, and operational walkthroughs.

Ability to work in varying environments, including warehouse, dock, cooler, and freezer areas.

Prolonged periods of sitting at a desk and working on a computer during procurement, reporting, and administrative work.

Ability to work a flexible schedule, including occasional evenings, weekends, and holidays based on business needs.

Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

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BHC is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law. BHC participates in E-Verify.