QA Analyst, Console

Keeper Security is hiring an experienced QA Analyst to join our Console team and help ensure the quality, reliability and usability of Keeper’s enterprise Admin Console applications. This is a 100% remote position, with an opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro areas.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and help deliver secure, reliable administrative experiences to enterprise customers worldwide.

About Keeper

Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at KeeperSecurity.com.

About the Role

As a QA Analyst on the Admin Console team, you will test Keeper’s web-based administrative experiences and the backend APIs that support our enterprise solutions. You will work closely with Engineering, Product and other QA professionals to validate new features, identify defects and ensure console functionality remains secure, reliable and intuitive.

This role requires strong attention to detail, experience testing enterprise web applications and familiarity with modern web and API testing practices. You will help maintain comprehensive test coverage across frontend functionality, administrative workflows, access controls and backend integrations.

Responsibilities

Test Keeper’s web-based Admin Console applications for functionality, reliability, usability and regression issues

Validate backend APIs that support console functionality using tools such as Postman or similar platforms

Create, execute and maintain test cases based on product requirements, technical specifications and user stories

Test enterprise administrative workflows including authentication, authorization, permissions and role-based access controls

Perform cross-browser testing to ensure consistent behavior across supported desktop browsers

Reproduce, document and track defects with clear technical detail and steps to reproduce

Maintain test coverage and execution results using tools such as TestRail, Jira and Confluence

Collaborate closely with developers, Product and other QA team members to identify issues and validate fixes

Participate in requirement reviews, release validation and regression testing activities

Identify gaps in test coverage and recommend improvements to QA processes and test strategy

Use AI-assisted tools such as Claude, ChatGPT or similar platforms to support test design, defect analysis, troubleshooting and documentation

Requirements

3+ years of experience in software quality assurance, web application testing or a related QA role

Hands-on experience testing enterprise web applications, administrative consoles or SaaS platforms

Familiarity with web technologies including HTML, CSS, JavaScript and modern browser behavior

Experience validating backend APIs using Postman or similar API testing tools

Strong understanding of authentication, authorization, permissions and role-based access control concepts

Ability to create clear, detailed and reproducible test cases and defect reports

Experience with Jira, TestRail, Confluence or similar test and defect management platforms

Strong troubleshooting and analytical skills

Strong written and verbal communication skills and ability to collaborate across Engineering, Product and QA teams

Familiarity with enterprise identity technologies such as Active Directory, LDAP or similar platforms

Ability and willingness to use AI-assisted tools effectively to improve testing, troubleshooting, analysis and documentation

Due to this role’s involvement in GovCloud environments, qualified candidates must be a U.S. Person, defined as a U.S. citizen or lawful permanent resident

Preferred Requirements

Experience testing identity, cybersecurity or other security-sensitive enterprise applications

Familiarity with cloud environments such as AWS or Azure

Exposure to identity and access management protocols such as SAML, SCIM or SSO

Familiarity with virtualization or containerization tools such as Docker or VMware

Experience with automated web or API testing tools

Benefits

Medical, Dental & Vision (inclusive of domestic partnerships)

Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life

Voluntary Short/Long Term Disability Insurance

401K (Roth/Traditional)

A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)

Above market annual bonuses

Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Classification: Exempt

Keeper Candidate Privacy Notice

This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan).

1. Data We Collect

Information You provide:

Contact details, CV/resume, cover letter

Employment history, qualifications, work eligibility

Application responses and uploaded documents

Information We generate:

Interview notes, assessments, communications

Scheduling information

Information From Others:

Recruiter/referral information who submit your profile

References (with your consent, before final offer)

Public professional profiles

Background verification (post offer)

Voluntary Diversity and Equal Opportunity Information

We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements

2. How We Use Your Data

Assess your application and suitability

Manage interviews and recruitment workflow

Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified)

Comply with employment law obligations

3. Legal Basis

Legitimate Interests (recruitment management, security and integrity of the hiring process)

Contracting steps (for progressed candidates)

Legal and regulatory compliance obligations; explicit consent where required

4. Who We Share Information With

Internal:

HR, hiring managers, interviewers*, IT support for system administration

*Note - diversity and equal opportunity data is not shared with hiring managers.

Third Parties:

Service providers who assist with:

Applicant tracking, recruitment systems and assessment providers

Background verification vendors (post offer)

Recruitment agencies (where applicable)

Tools to support communication, collaboration and to securely store your data

Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place.

5. Int