Brewbay Innovations
Quality & Assurance Manager
Mumbai, India
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hirly's read of this role
- Role family
- Supply chain
- Seniority
- Lead / management
- Country
- IN
- Work mode
- On-site / unstated
- First seen by hirly
- 23 Sept 2026
Derived automatically from the posting. Upload your resume above to see how the role scores against it.
the posting
Key Responsibilities
Quality Management
- Develop and implement quality assurance standards across all stores.
- Ensure consistency in beverage preparation, food quality, and customer experience.
- Build and continuously improve SOPs for operations and quality control.
- Monitor product quality from procurement to customer delivery.
Food Safety & Compliance
- Ensure compliance with FSSAI, HACCP, and food safety regulations.
- Conduct periodic food safety inspections and hygiene audits.
- Drive corrective and preventive action plans (CAPA).
- Maintain quality documentation and audit records.
Store Audits
- Conduct regular operational and quality audits across all stores.
- Evaluate cleanliness, hygiene, equipment maintenance, and SOP adherence.
- Identify operational gaps and implement improvement plans.
- Track audit scores and drive continuous improvement.
Vendor & Supply Chain Quality
- Evaluate supplier quality standards.
- Conduct vendor audits.
- Ensure raw materials meet quality specifications.
- Monitor warehouse quality and storage conditions.
Training & Capability Building
- Train store teams on food safety, hygiene, and operational standards.
- Conduct refresher sessions and certification programs.
- Build a quality-first culture across the organization.
Customer Quality Management
- Analyze customer complaints and identify root causes.
- Drive corrective actions with Operations and Supply Chain.
- Monitor customer feedback trends to improve quality.
Reporting & Analytics
- Publish weekly and monthly quality dashboards.
- Track audit scores, compliance, wastage, customer complaints, and corrective action closure.
- Present quality performance to leadership.
Listed on hirly, a job board. hirly is not the employer: Brewbay Innovations is hiring for this role.
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