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Accor

RECEPCIONISTA/AUDITOR NOTURNO

Belo Horizonte, MG, Brazil

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hirly's read of this role

Role family
Finance
Seniority
Mid level
Country
BR
Work mode
On-site / unstated
First seen by hirly
27 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Recepcionar hóspedes / clientes, prestando informações diversas e cumprindo os procedimentos de checkin e check-out, atendendo aos padrões de excelência no atendimento e da marca.

PRINCIPAIS ATRIBUIÇÕES E RESPONSABILIDADES

Recepcionar hóspedes/clientes no balcão ou por telefone, identificando-os e prestando informações e 

esclarecimentos diversos (reservas, confirmação de passagem aérea, endereços/fones de locais, 

reclamações etc.). 

Realizar o check-in dos hóspedes, providenciando o preenchimento de ficha, procedendo à entrega das 

chaves e encaminhando-os aos respectivos apartamentos. 

Realizar o check-out dos hóspedes, executando o fechamento das faturas, recebendo os pagamentos, 

bem como montando/organizando os respectivos processos. 

Garantir o cumprimento aos procedimentos de recepção, bem como preparar os processos e 

procedimentos de “Autocontrole”. 

 

FORMAÇÃO CURSOS

Mínima

Superior completo Hotelaria ou 

compatível.

Desejável

CONHECIMENTOS ESPECÍFICOS

Mínimo

Procedimentos internos de Recepção 

Software de gerenciamento de hotel 

Pacote Office 

Internet

IDIOMA NÍVEL DE CONHECIMENTO

Mínimo Inglês Básico

Desejável

Inglês 

Espanhol

Intermediário 

Intermediári

HOTEL MERCURE BH LOURDES

Original posting on Accor's site ↗

Listed on hirly, a job board. hirly is not the employer: Accor is hiring for this role.

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