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In2greattherapy

Receptionist

Buffalo Grove, Illinois

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hirly's read of this role

Seniority
Mid level
Country
US
Work mode
On-site / unstated
First seen by hirly
3 Nov 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

The In2Great Receptionist:

Phone Responsibilities

Answer all phone calls pleasantly and direct as needed

Answer all questions patiently and politely

Check voicemail daily, return phone calls within 24 hours of message, relay messages left on VM to appropriate people

IF VM is inquiring about services- fill out a new intake form with all information available from VM

Intakes

Answers phone calls in a kind, knowledgeable and diligent manner

Gather all information needed for new patient referrals

Fill out the digital intake form in its entirety

Immediately send a message in the INTAKES TEAMS to let the Head of Department know about new intake

Get insurance info regardless of in or out of network status.

Send the family the “Welcome “DocuSign/Email”

ADDITIONAL FRONT DESK RESPONSIBILITIES:

Add to “Intake referrals by month”

LOMN Responsibility

Manage the waiting area

Charting for new Clients

Conversing with several departments and therapists

Web contact

Check Web Contact Email Daily : Start your day by checking the designated email inbox where web contact inquiries are received. Make sure to do this regularly to stay on top of new inquiries.

Respond to Web Contact Inquiries

Check in clients:

Check in all clients upon arrival

Alert therapist that their client arrives via teams

Filing

Assists with filing all paperwork as necessary

Assists with filing charts when necessary

Intake packets

Copy and stuff hard copies of the intake paperwork packet as needed.

Original posting on In2greattherapy's site ↗

Listed on hirly, a job board. hirly is not the employer: In2greattherapy is hiring for this role.

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