Receptionist

Medical Application Repair & Sales is looking for a dependable, professional, and friendly receptionist to support our service and sales teams. This person will be the first point of contact for many of our customers and will help keep communication flowing between customers, technicians, sales staff, and office personnel.

The ideal candidate is organized, comfortable on the phone, able to multitask, and enjoys helping people.

Responsibilities:

Answer incoming phone calls in a professional and friendly manner

Transfer calls to the appropriate team member or department

Take accurate messages and follow up as needed

Call customers to confirm service appointments

Assist with scheduling communication between customers and technicians

Help service and sales teams with basic administrative tasks

Keep customer information and appointment details accurate

Provide general office support as needed

Receive incoming packages and coordinate outgoing shipments with UPS and FedEx.

Qualifications:

Strong phone and communication skills

Friendly, professional attitude

Organized and detail-oriented

Comfortable using computers, email, and basic office software

Ability to multitask in a busy office environment

Prior receptionist, customer service, dispatch, or scheduling experience preferred

Experience in medical, service, or equipment-related industries is a plus but not required

About MARS:

Medical Application Repair & Sales provides service, repair, preventative maintenance, and equipment sales for medical facilities throughout the Southeast and beyond. We work closely with surgery centers, clinics, and healthcare facilities to help keep their equipment operating safely and reliably.