Recipient Services Trainee - South

Cochlear is the global market leader in implant hearing solutions. Cochlear's mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. A Cochlear Implant is an electronic device that is surgically implanted under the skin near the ear that restores hearing to those who suffer from severe hearing loss. It’s an incredible piece of engineering and the only product in the world that restores a sense through technology. Imagine using your experience to help people around the world to hear again. Our mission is to help more people to hear.

Position Overview / Purpose

The key objective of the Recipient Services Trainee will be on learning and integration to Cochlear with activities and learnings as milestones. The Recipient Services Trainee – is meant to build the clinical and commercial acumen of the employee as the incumbent is expected to be from a clinical education background with no or limited work experience. After the initial 12 months, the intent is that the individual will have added responsibilities as a Recipient Services Associate. However, the same depends on the individual development journey. The period for the same could vary person to person.

The Recipient Services Trainee requires good product understanding, surgical expertise, strong sense of empathy and an application of business acumen.

Accountabilities

Accountability 1: Deliver on customer experience.

Accountability 2: Know Cochlear products

Accountability 3: Establish strong HCP relations

Accountability 4: Build and manage advocacy

Please refer to the detailed position description for further details.

Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a life full of hearing. We aim to give people the best lifelong hearing experience and access to innovative future technologies. We collaborate with the industry’s best clinical, research and support networks. That’s why more people choose Cochlear than any other hearing implant company. Learn and grow with us as we tackle the most complex challenges in helping more people to hear and experience life’s opportunities.

If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.

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How we recognise your contribution

We want Cochlear to be a place where our people truly enjoy coming to work. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.

At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential.