Recreation Fee Clerk & Technician (Seasonal)

Summary

Collect and account for fees at various locations interacting with visitors and sharing information. Serve as front-line representative to answer questions and offer guidance to guests. The typical season is March - October, but can be variable during these months due to weather conditions, project needs, or funding. Anticipated Entry on Duty: March - July 2027. Open to the first 1000 applicants or until 11/09/2026 whichever comes first.

Duties

Some of the Recreation Fee Clerk & Technician Standard Duties include but are not limited to: Serve as a front-line, uniformed representative of the NPS, answering visitor questions and explaining the area's recreational opportunities, including NPS interpretive services, concession operated facilities and services, campground availability, hiking trails, etc. Perform assignments in accordance with all NPS and U.S. Treasury regulations governing the handling of government funds. Additional duties for GS-04: Operate an electronic cash register, computer, or Point of Sale (POS) system to conduct financial transactions; perform opening and closing functions; issue entrance receipts, tour tickets, permits, etc. Inventory and/or restock fee program supplies and assist with placing orders and preparing requisition requests for equipment/supplies needed. Additional duties for GS-05: Assist higher level personnel with auditing fee collection program components/systems (e.g. cash registers, road/trail registers, honor systems, automated fee machines or AFMs, donation boxes, etc.); assist in completing audit paperwork and documenting findings; communicate audit results to supervisor. Prepare and complete remittance reports and bank deposits for funds donated and/or collected by others. Review shift reports and count funds collected; Investigate and proactively resolve routine or recurring discrepancies, and track overages, shortages, and errors. Additional duties for GS-06: Review and verify the functionality of new fee related systems or modifications to existing systems as a result of regulatory and program requirements. Provide informal and formal training and education to employees, partners, volunteers, interns, cooperating association representatives, etc. regarding automated and non-automated fee processes, systems, software programs, tools, etc. Additional duties for GS-07: Serve as a technical authority for the resolution of difficult or sensitive problems associated with the collection, remittance, and deposit of fee revenue and donations.

Qualifications

All qualifications must be met by the closing date of this announcement-11/09/2026 (unless otherwise stated in this vacancy announcement). Credit will be given for all appropriate qualifying experience. To receive credit for experience, your 2 page resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. You may only submit one resume. Only the document submitted as the "Resume" under the Documents section will be used to determine your qualifications/eligibility and for rating purposes. In the event you submit more than one resume, only the latest submission will be reviewed. Quality Ranking Factor: Handling Money - able to handle, collect, and account for money. To qualify for this position at the GS-03 level, you must possess one of the following: A. Six months of progressively responsible clerical, office, or other work that demonstrates your ability to acquire the knowledge and skills needed to perform the duties of Recreation Fee Clerk. -OR- B. One year of education above high school (30 semester hours or 45 quarter hours) from an accredited institution. -OR- C. Equivalent combination of experience and education that, together, equal 100% of the qualification standards listed above when combined. To qualify for this position at the GS-04 level, you must possess one of the following: A. One year of progressively responsible clerical, office, or other work that demonstrates your ability to acquire the knowledge and skills needed to perform the duties of Recreation Fee Clerk. -OR- B. Two years of education above high school (60 semester hours or 90 quarter hours) leading to a bachelor's degree from an accredited institution. -OR- C. Equivalent combination of experience and education that, together, equal 100% of the qualification standards listed above when combined. To qualify for this position at the GS-05 level, you must possess one of the following: A. One year of specialized experience equivalent to the GS-04 grade level in the Federal service. Specialized experience demonstrates the knowledge, skills, and abilities to perform successfully the duties. Examples of specialized experience include collecting, handling, tracking, or depositing monies; conducting sales or fee transactions using cash registers, computers, calculators, or point-of-sale systems; performing opening and closing functions for a cash drawer or fee station; maintaining financial, fee, or stock records using automated systems or software; inventorying or restocking accountable stock; preparing routine deposits or transaction records; and reconciling assigned funds or transactions to ensure amounts and records are accurate. The experience must demonstrate direct responsibility for processing and accounting for the applicant's assigned financial transactions, funds, records, or accountable stock. General customer service experience or incidental use of a cash register is not qualifying by itself. -OR- B. Four years of education above high school (120 semester hours or 180 quarter hours) from an accredited institution. -OR- C. Equivalent combination of experience and education that, together, equal 100% of the qualification standards listed above when combined. NOTE: Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience. To qualify for this position at the GS-06 level, you must possess one of the following: A. One year of specialized experience equivalent to the GS-05 grade level in the Federal service. Specialized experience demonstrates the knowledge, skills, and abilities to perform successfully the duties. Examples of specialized experience include performing fee collection, accounting, or financial transactions using point-of-sale or automated financial systems; reviewing and reconciling shift reports, deposits, or funds collected by others; preparing and verifying remittance reports or bank deposits; tracking and reconciling overages, shortages, refunds, or transaction errors; investigating and resolving routine or recurring financial discrepancies; reviewing financial records for completeness and accuracy; and assisting with audits or reviews of fee-collection operations, records, or systems. The experience must demonstrate responsibility beyond processing and reconciling the applicant's own transactions. Qualifying experience includes reviewing or reconciling funds, transactions, or financial records prepared or collected by others and resolving routine or recurring discrepancies. -OR- B. Successful completion of a half-year of graduate-level study (9 semester hours or equivalent) that directly applies to the work of the position in a field such as accounting, business, or finance. The education must have been obtained in an accredited college or university. -OR- C. Possession of an equivalent