Recruiting Coordinator

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.

Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder.

Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, the UK, and France.

With our proven track record of success, we are excited to expand our operations to Germany. As a startup operation in this new market, we offer a unique opportunity for innovative and driven individuals to make a significant impact. Join us at the forefront of establishing the PSA brand in Europe and enjoy the benefits of working in a startup environment backed by the stability and resources of a successful US business.

Collectors ist führender Entwickler innovativer Technologien und bietet Sammlern weltweit Dienstleistungen mit zusätzlichen Nutzen. Wir bewerten, authentifizieren, lagern und verkaufen Millionen von Sammlerstücken, die Rekorde brechen. Dabei modernisieren und digitalisieren wir unsere Prozesse kontinuierlich, um Sammler bei der Ausübung ihrer Leidenschaften zu unterstützen. Wir sind stets auf der Suche nach talentierten Mitarbeitern für unser wachsendes Team.

Unser Angebot umfasst Sammelkarten, Autogramme, Comics, Münzen, Videospiele, Veranstaltungstickets und Erinnerungsstücke. Zu unseren Tochtergesellschaften gehören PSA, PCGS, Beckett, SGC und Card Ladder.

Seit unserer Gründung im Jahr 1986 haben wir Millionen von Artikeln bewertet und authentifiziert. Wir beschäftigen mehr als 3000 Mitarbeiter in unserem Hauptsitz in Santa Ana, Kalifornien, und in unseren Büros in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Kanada, Mexiko, Deutschland, das Vereinigte Königreich und Frankreich.

Aufgrund unserer nachweislichen Erfolgsbilanz freuen wir uns, unsere Geschäftstätigkeit auf Deutschland auszuweiten. Als junges Unternehmen in diesem neuen Markt bieten wir innovativen und engagierten Menschen die einzigartige Chance, einen entscheidenden Beitrag zu leisten. Werde Teil unseres Teams und gestalte die Zukunft der Marke PSA in Europa mit. Profitiere von den Vorteilen eines dynamischen Startup-Umfelds mit der Stabilität und den Ressourcen eines erfolgreichen US-Unternehmens.

We’re looking for a Candidate Experience Lead to join the Talent Acquisition team. In this role, you will provide an excellent candidate experience and will be responsible for the seamless execution and management of our recruiting lifecycle, including owning candidate and stakeholder communication, interview scheduling and coordination, application tracking system and data management for your pipelines, and process improvements. You'll be embedded within the Talent Acquisition team, working with hiring managers across our variety of teams as the candidate advocate for every person interviewing at Collectors. You’ll coordinate each step of a candidate’s interview cycle from start to finish, ensuring a smooth, professional, effective, and high quality interview experience for all candidates.

You’ll report to the Senior Program Manager, People Operations and will be based in Frankfurt, Germany.

Onsite Requirement:

This role requires you to be onsite in the office 5 days per week.

What You'll Do:

Own end-to-end coordination and execution of recruiting lifecycle in partnership with recruiters

Take responsibility for candidates’ progression through pipelines, prioritizing, solving problems and escalating challenges to recruiters as needed

Schedule virtual and on-site interviews for multiple candidates, ensure quality feedback is collected following interviews

Facilitate on-site baseline tests for Grading and Authentication pipelines

Develop an understanding of the organization, including the various functions and career levels, to power strong judgment in coordinating interview loops and candidate experiences

Initiate and manage full-cycle communication for the coordination process, from initial outreach when a candidate applies, to coordinating interviews at the Collectors Universe office

Help drive impact on the candidate experience as the first point of contact for candidates, as well as be a resource and own the entire candidate experience throughout the recruitment process

Manage a high volume of applicants and interviews for candidates using scheduling software

Collaborate with recruiters and hiring managers to ensure candidates are moved through the recruitment process seamlessly

Champion candidate momentum and experience and promote data accuracy and hygiene

Identify opportunities for recruiting process improvement and propose practical solutions

Partner with team leadership to build and define coordination function as well as strategic projects as they arise

Support Germany-specific hiring and pre-employment processes.

Ensure compliance with German employment regulations and GDPR (EU data privacy requirements) when handling candidate data.

Support international candidates by coordinating required documentation and next steps.

Coordinate onsite interviews and candidate logistics with local teams.

Who You Are:

1-3 years + of experience in service-oriented or customer-facing roles, in addition to 1+ years of professional experience

Interest in talent acquisition and/or human resources; coordinating or recruiting experience is a plus

Exceptional writing and communication skills with the ability to work across a variety of internal and external stakeholders

Strong organizational skills and a high attention to detail; you are able to manage a high volume of candidates and emails effectively

Ability to think on your feet, change or adapt to ambiguous situations, and juggle multiple priorities at once in a fast-paced onsite environment.

Proactive, collaborative problem solver with the ability to zoom out and understand the greater context and impact of tasks

Fluent in German and English

Pay Transparency Statement:

The gross annual salary range for this position is €41,714.58 to €55,167.54. Placement within the range is based on objective, gender-neutral factors such as relevant experience, qualifications, and scope of responsibility. This role may also be eligible for bonuses or other variable compensation.

Entgelttransparenz

Die Bruttojahresvergütung für diese Position liegt zwischen €41.714,58 und €55.167,54. Die Einordnung innerhalb dieser Spanne erfolgt auf Grundlage objektiver, geschlechtsneutraler Kriterien wie einschlägiger Berufserfahrung, Qualifikation und Verantwortungsumfang. Zusätzlich kann diese Position für Bonuszahlungen oder andere variable Vergütungsbestandteile in Frage kommen.

Diversity Statement:

Collectors Universe is an equal opportunity employer. We welcome applications from all qualified candidates regardless of ethnic origin, gender, religion or belief, disability, age, or sexual orientation (m/w/d).

Diversity und Chancengleichheit

Collectors Universe ist ein Arbeitgeber der Chancengleichheit. Wir begrüßen Bewerbungen von allen qualifizierten Kandidat*innen, unabhängig von ethnischer Herkunft, Geschlecht, Religion oder Weltanschauung, Behinderung, Alter oder sexueller Orientierung (m/w/d).

Diversity Statement:

Collectors Universe is an equal opportunity employer. We welcome applications from all qualified candidates regardless of ethnic origin, gender, religion or belief, disability, age, or sexual