WNS Global Services

REF114696C-Group Manager - Operations (Royalty Reporting)-Mumbai (Vikhroli)- WFO Only- US/UK shift

Mumbai, Maharashtra, India

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hirly's read of this role

Seniority: Lead / management
Country: IN
Work mode: On-site / unstated
First seen by hirly: 8 Oct 2026

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the posting

Job Description Key Responsibilities Experience Range: 11 to 15 Years Manage royalty calculation, validation, reporting, and payment processes. Ensure processing is completed accurately and within agreed SLAs/TATs. Review royalty statements, contracts, and supporting data to identify discrepancies. Lead and manage the operations team, including workload allocation, performance, and development. Coordinate with clients and internal stakeholders to resolve queries and exceptions. Drive process im…

Original posting on WNS Global Services's site ↗

Listed on hirly, a job board. hirly is not the employer: WNS Global Services is hiring for this role.

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