Regional Director of Resident Engagements

Join Silverado Home Office in Irvine , a memory care innovator ranked in the top 10 nationwide by Fortune Magazine Best Workplaces in Aging Services. Since 1997, Silverado has delivered exceptional care to individuals with neurodegenerative conditions. We’re a certified Great Place to Work® and proud to offer competitive pay, benefits, and growth opportunities.

We’re hiring a Regional Director of Resident Engagements – a strategic and visionary leader who is passionate about advancing innovative dementia care programming, developing high-performing teams, and driving resident engagement across multiple communities. This role combines operational leadership, program development, clinical collaboration, and strategic growth to ensure excellence in Silverado’s Nexus and engagement programming.

Be a leader with a memory care innovator!

You lead with compassion, creativity, and accountability. You thrive in a collaborative environment, inspire teams to perform at their highest level, and are committed to improving the lives of individuals living with dementia through meaningful engagement and innovative programming.

What You'll Be Doing:

Provide functional leadership, training, coaching, and professional development to Directors of Resident Engagement (DREs) and Nexus Program Directors (NPDs) across assigned communities

Support the hiring, onboarding, mentoring, and ongoing education of engagement and Nexus programming leaders

Develop and facilitate collaboration among DRE teams to drive innovation, best practices, and continuous program improvement

Partner with Community Administrators and Regional Leaders to assess performance, identify development opportunities, and support performance improvement initiatives

Conduct routine community visits, program audits, and operational reviews to ensure programming quality and consistency

Lead program innovation efforts by incorporating emerging industry trends, research, and appropriate applications of artificial intelligence (AI)

Analyze performance metrics and engagement outcomes to improve program effectiveness and support Nexus census growth

Collaborate with Sales teams to support occupancy goals through engagement programming and Nexus initiatives

Ensure compliance with Silverado standards and applicable federal, state, and local regulatory requirements while supporting survey readiness efforts

Partner with clinical teams, healthcare professionals, universities, and community organizations to enhance resident programming and available resources

Oversee Silverado’s Music Therapy Internship Program and support volunteer program development

Mentor community leaders to strengthen talent development, succession planning, and organizational effectiveness

Serve as an ambassador for Silverado’s mission, values, and innovative programming both internally and externally

Coordinate quarterly Home Office visits for local Nexus residents

Respond to urgent operational matters as needed outside of standard business hours

Qualifications:

Bachelor’s degree in Gerontology, Social Work, Recreational Therapy, Music Therapy, or a related field required; Master’s degree preferred

Minimum 5 years of leadership experience in senior living, memory care, healthcare, or a related field

Demonstrated experience in program development, strategic planning, team leadership, and performance management

Experience working with dementia care programming and resident engagement initiatives preferred

Professional certifications in leadership, program management, or related disciplines preferred

Valid driver’s license and acceptable driving record required

Ability and willingness to travel frequently between communities

Comfortable working in environments that include animals and pets

Flexibility to work outside regular hours based on business needs

Active role: walking, bending, lifting (up to 50 lbs.)

Why Choose Silverado?

Fortune Magazine Best Workplace in Aging Services™

Certified Great Place to Work®

Strong internal mobility and ongoing training

#LI-TF1

Anticipated pay range

$100,000 — $110,000 USD

Silverado offers the following benefits to eligible employees:

401(k) matching

Health, Dental and Vision Insurance

Flexible Spending Account (FSA)

Paid time off

Tuition reimbursement and professional development assistance

Referral program

Other amazing benefits such as Pet Insurance, Auto and Home Insurance and Discount Programs!

* Silverado does not accept candidates from outside recruiters or agencies for this role. *

California Employees: For roles requiring driving, the driving requirement has been deemed essential to the performance of this role due to specific business necessity. Supporting documentation is maintained by Silverado and is available for review upon request to ensure compliance with California law.

To view California Consumer Privacy Act (CCPA) information, please visit this page: https://www.silverado.com/legal-disclaimers/#Consumer-Privacy-Act-Disclosure

Employment offers are contingent on background check, drug screening, physical, and TB testing (if applicable).

Silverado uses E-Verify to confirm work authorization with both the Social Security Administration and the Department of Homeland Security

EOE/M/F/D/V