Regional Director - Yorkshire

Regional Director Yorkshire

• The Regional Director has end-to-end accountability for the performance and development of the
• region, delivering profitable growth, safe and predictable operations, strong commercial performance,
• trusted client relationships and effective regional governance. The role leads a designated Connolly
• region, balancing capacity with demand, protecting financial and commercial control, managing risk
• and reputation, and ensuring Connolly’s values, systems, processes and operating standards are
• consistently applied.

• The Regional Director translates Connolly’s strategic priorities into regional plans and leads the region
• through effective planning, delivery and continuous improvement. Success depends on achieving
• reliable delivery, strong client and customer outcomes, workforce readiness, excellence in systems and
• processes, and a high-performing regional team.

Own the region – Grow the region – Control the region – Develop the region

• Who we Are
• Connolly is a family-run specialist in complex, whole-house refurbishment – delivered by our own
• Connolly people. We were founded in 1980 by Tony Connolly who still pops in to keep an eye on us.
• We work for social landlords across the north of England to create warmer, safer and decent homes.
• This includes refurbishing internal spaces such as kitchens and bathrooms, upgrading exterior windows
• and doors, plus retrofitting homes to make them more energy efficient and compliant with latest
• legislation.

• Our vision:
• To be the most trusted, respected, and well-known social housing refurbishment partner in the north of
• England.

• Our purpose:
• We believe in meaningful connections that inspire us to make a positive impact on people and where
• they live.

What you’ll be doing

• Key accountabilities:
• •Develop and deliver regional strategy deployment and regional business plans aligned to
• Connolly’s five-year plan, annual priorities and growth objectives
• •Translate annual priorities into clear quarterly outcomes, measures, owners and regional
• execution rhythms
• •Lead regional P&L reviews, ensuring performance, risk, capacity and future demand are
• understood and acted upon
• •Create a forward-looking view of regional market, client, operational, regulatory and workforce
• risks that may affect delivery or growth
• •Contribute to the regional opportunity pipeline and lead disciplined bid/no-bid decision making,
• ensuring growth opportunities align with strategic objectives, operational capacity and
• commercial appetite
• •Maintain an integrated regional forecast covering workload, pipeline, revenue, margin, resource
• requirements and delivery capacity, using insight to drive timely decisions on recruitment,
• investment, risk and growth

• Operational delivery:
• •Lead safe, compliant and predictable delivery across all contracts and programmes in the region
• •Ensure regional delivery reviews provide clear visibility of programme performance, quality,
• productivity, client outcomes and operational risk
• •Oversee mobilisation and demobilisation of contracts and programmes to protect service
• continuity, customer experience and delivery confidence
• •Intervene on project performance where required, ensuring risks are escalated early and recovery
• plans are implemented
• •Deliver to Connolly’s agreed operating model and standards, promoting disciplined execution
• across regional teams
• •Deliver and assure minimum standards for health, safety and wellbeing leadership, including
• visible site engagement, learning from incidents and verification that corrective actions are
• sustained

• Financial and commercial control:
• •Hold accountability for regional P&L performance, budget delivery and profitable growth
• •Maintain strong financial and commercial control across the region, including visibility of margin,
• cash, cost-to-complete, risks and opportunities
• •Work with Commercial and Finance to ensure one clear view of contract performance and timely
• action on margin, valuation, variation and risk issues
• •Ensure regional decisions balance profitable growth, delivery confidence, customer outcomes
• and business risk
• •Maintain robust contract governance, including delegated authorities, procurement controls,
• change control, and the timely resolution of contractual disputes and claims
• •Build and maintain trusted regional relationships with clients, customers, partners and key
• stakeholders
• •Lead client and account reviews, ensuring feedback is acted upon and relationships continue to
• strengthen
• •Act as the senior regional representative for significant client, customer, contractual or
• reputational matters
• •Support retention and growth of regional accounts by delivering reliable operations and trusted
• outcomes
• •Represent Connolly in regional networks and partnerships, identifying emerging client priorities,
• funding programmes and market opportunities that strengthen the regional pipeline
• •Work collaboratively with Pre-Construction, Commercial and Business support to shape
• opportunities and ensure regional growth is deliverable, profitable and aligned with available
• capacity

• People, culture and capability:
• •Build and lead a high-performing regional team with the capability, capacity and succession
• strength required now and in the future
• •Establish clear regional accountability, decision rights and performance expectations, addressing
• underperformance promptly and recognising high contribution
• •Lead regional talent and succession planning, working with People & Culture to strengthen
• recruitment, development, engagement and performance management
• •Develop leadership capability and consistent management standards across the region
• •Role model Connolly’s values and behaviours to create a culture of accountability, collaboration,
• safety, customer focus and continuous improvement

• Governance, risk and continuous improvement
• •Lead regional risk and compliance reviews, ensuring effective mitigation plans are owned,
• implemented and closed out
• •Ensure compliance with company policies, regulatory requirements, client obligations and
• Connolly operating standards
• •Develop capability and consistency in Connolly systems, processes and ways of working across
• the region
• •Drive regional benefits realisation, excellence assessment, layered process audit, Connolly
• Conversations, continuous improvement and customer-value thinking
• •Share learning and best practice across contracts, teams and regions to improve performance
• and reduce repeated issues
• •Lead regional delivery of social value, sustainability and environmental commitments, ensuring
• contractual outcomes are measured, evidenced and communicated
• •Champion a culture where safety and wellbeing come first, leading with visibility, care and
• accountability to ensure everyone has the confidence, capability and support to work safely and
• speak up
• •Provide strategic leadership across the region through proactive risk management, effective
• governance and operational discipline, embedding continuous learning, driving high standards of
• performance and ensuring every person goes home safe and well every day

• Measures of success
• •Regional revenue, profit, margin, cash and growth targets are achieved through effective
• leadership and control of the regional portfolio, ensuring each contract has clear accountability,
• robust performance oversight and timely recovery actions where required.
• •Ensures regional delivery is aligned to programme, commercial, customer and client
• expectations.
• •Safe, compliant and predictable delivery is maintained across contracts and programmes
• •Client, customer and resident outcomes support trust, retention and reputation
• •Capacity is balanced with demand and workforce readiness supports current and future regional
• requirements
• •Regional risks are identified early, escalated appropriately and closed out effectively
• •Connolly systems, processes and operating standards are consistently applied and improved
• •Regional performance information is accurate, timely a