Regional IT Support Specialist – NW Illinois and SW Wisconsin

Description

Why Kunes Auto Group?

At Kunes Auto Group, we believe great people build great dealerships. We're committed to servant-minded leadership, investing in our team members, and creating opportunities for long-term career growth.

As one of the fastest-growing automotive dealership groups in the Midwest with more than 40 locations, we provide the training, support, and resources to help you succeed.

Why Team Members Choose Kunes

• •Paid Training and Ongoing Professional Development
• •Career Growth Opportunities Across 40+ Dealerships
• •Comprehensive Benefits Package
• •Supportive Leadership and Team Environment
• •Opportunity to Make a Difference in the Communities We Serve

We are currently seeking an IT Specialist to provide both onsite and remote support for our NW Illinois/SW Wisconsin dealerships, based out of our Sterling, IL location. This position is field-based and will use a combination of a company-issued vehicle or reimbursed mileage if a personal vehicle is used. Some overnight travel – a few days a year at most.

What You’ll Do

• •Provide onsite and remote IT support for dealership locations within a 25–100 mile regional radius using a company-issued vehicle or mileage reimbursement.
• •Troubleshoot hardware, software, and network connectivity issues (wired and wireless).
• •Manage and resolve Help Desk tickets in a timely, professional manner.
• •Deploy and maintain IT assets, workstations, and infrastructure hardware.
• •Install, configure, and maintain network devices, firewalls, antivirus, and security systems.
• •Perform system upgrades and software installations.
• •Collaborate with end users, other IT Specialists, and regional IT leadership.
• •Occasional out-of-town travel for specialized projects (maybe a few times per year).

Requirements

• •3+ years of IT support experience, preferably in a multi-site environment required.
• •Associate degree or equivalent hands-on experience in an IT-related field.
• •Ability to work independently and manage multiple priorities.
• •Strong communication, organization, and customer-service skills.
• •Broad knowledge across multiple IT Systems (hardware, networking, security, software, etc.).
• •Valid driver’s license and comfort traveling within the assigned region.

What We Offer

• •Competitive Pay Plans - $50,000.00 - $60,000.00 per year.
• •401(k) with Company Match
• •Health, Dental, and Vision Insurance
• •Paid Time Off and Holidays
• •Employee Assistance Program
• •Employee Discounts on Vehicles and Service
• •Career Growth Opportunities – We promote from within.

Delavan Holdings is an equal opportunity employer