Rehab Patient Access Rep

Description

Schedule:

• •Monday-Thursday 7am-7pm
• •Friday 7am-2pm

Why Choose Us? #NTO

• •Collaborative Environment : Work alongside a passionate team of healthcare professionals committed to providing exceptional patient care. Your expertise will be valued and supported.
• •Work-Life Balance : We understand the importance of balance in your life. Our flexible scheduling ensures you have time for what matters most to you.
• •Competitive Compensation : Enjoy a competitive salary and benefits package that reflects your skills and dedication.
• •Incredible Culture : Join a workplace that fosters fairness, teamwork, and a positive atmosphere. We believe in working together to create an uplifting environment for both staff and patients.

Benefits:

• •Healthcare Options : PPO, HDHP, and Surest plans with a $100/month tobacco-free discount
• •Dental & Vision Insurance
• •401(k) with Annual Employer Contributions
• •Additional Coverage : HSA/FSA, short- and long-term disability, life and AD&D, legal assistance, and more
• •Employee Assistance Program (EAP) : Employer-paid support for life’s challenges
• •Generous Paid Time Off :
• •Up to 2 weeks of PTO starting out. (Increases with tenure)
• •7 paid holidays + 2 floating holidays

Essential Duties and Responsibilities:

The essential duties of the position include the following. Other duties may be assigned.

Key Functions:

• •Has to train in all areas: Check in/out, Chart Auditing, Call Center functions.
• •Provides excellent customer service to patients by listening and appropriately serving patients.
• •Contributes to an overall positive work atmosphere through actions and attitude.
• •Relays relevant information to the appropriate internal staff.
• •Follows practice procedures for appointment entry, check-in and/or check-out processes.
• •Participates in office meetings and educational activities.
• •Maintains work area in neat and orderly manner.
• •Complies with HIPAA procedures.
• •Other duties as assigned.

Requirements

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Travel to all OTX locations is required. Cross-Training in different Patient Access functions is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High School Diploma, or general education degree (GED), or one to three months relates experience, and/or training or equivalent combination or education and experience.