Amazon
Reliability Engineer, Product Reliability
Hanoi, VNM
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- Seniority
- Mid level
- Country
- VN
- Work mode
- On-site / unstated
- First seen by hirly
- 27 Sept 2026
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the posting
- This is a Reliability Engineering role. While Reliability testing is one component of the work, this role is fundamentally about driving product reliability from design through mass production. The ideal candidate brings a strong engineering design background and applies that expertise to ensure robust, field-ready products.
- We are looking for an engineer who:
- Thinks like a designer — understands how design decisions impact long-term reliability
- Acts like a project leader — drives issues to resolution across teams and geographies
- Bridges design and manufacturing — ensures reliability intent is preserved from concept through mass production
- If you have a design engineering background and are passionate about building reliable products at scale, this role is for you.
- Key job responsibilities
- The Reliability Engineer will lead reliability engineering and operations activities throughout the device execution phase. This role works closely with the core team and contract manufacturers (CM/ODM) to manage system NPI builds and reliability qualification in China, as well as conducting and driving failure analysis for issue resolution.
- Key Responsibilities:
- 1. Design Collaboration (Early Phase): Partner with the design team during early program phases to contribute to design reviews, DFMEA, and design improvements — leveraging reliability insights to influence product architecture and robustness.
- 2. NPI Build Management: Manage system engineering builds in Asia, serving as the reliability representative to ensure builds meet qualification standards.
- 3. Reliability Validation Oversight: Manage contract manufacturers to ensure correct and on-time reliability test execution, while maintaining test integrity and data quality.
- 4. Progress Reporting & Issue Tracking: Report reliability execution progress and issues; track issues from creation through to closure with clear ownership and timelines.
- 5. Failure Analysis & Corrective Action: Drive and cooperate with cross-functional teams (EE, ME, firmware, quality) on root cause analysis and corrective actions for issues discovered during testing.
- 6. NPI-to-MP Transfer: Manage the transition from NPI to mass production, ensuring consistent reliability qualification testing and stable reliability levels across different manufacturing sites.
- 7. Sustaining Support: Support factory escalations, post-ramp qualification activities, and component-level reliability assessments.
Basic qualifications
- - • Bachelor's degree or above in Electrical Engineering, Mechanical Engineering, Materials Engineering, or related fields.
- - • 3+ years of experience in electrical or mechanical design engineering, reliability engineering, or reliability project management.
- - • Design background is a significant plus — candidates with hands-on product design experience who want to apply that knowledge to reliability will be highly valued.
- - • Solid understanding of product reliability testing methodologies and lifetime evaluation.
- - • Strong technical problem-solving skills with demonstrated experience in failure analysis techniques.
- - • Excellent English written and verbal communication skills.
- - • Strong teamwork and collaboration skills; team leadership experience preferred
Preferred qualifications
- - Experience in product development with a proven track record of delivering high-volume consumer electronic devices to market.
- - Hands-on experience with failure analysis techniques to isolate root causes for EE or ME issues (e.g., cross-section, CSAM, X-ray, electrical characterization).
- - Proficiency in reliability and statistical methods — able to perform data analysis, risk assessment, and lifetime forecasting (e.g., Weibull analysis, accelerated life testing models).
- - Experience working with high-volume manufacturing sites in Asia, ideally with multiple OEM/ODM partners.
- - Experience cross-functionally managing diverse groups of engineering, operations, and product management professionals — proficient at creating and tracking complex development schedules and managing issue resolution.
- - Background in consumer electronics (audio, wireless devices, IoT, or connected devices preferred).
- - Solid understanding of product development phases (EVT/DVT/PVT/MP).
- - Strong communication and leadership skills with the ability to influence cross-functional stakeholders.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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